"Good quality blinds"

Ordered 3 sets of 35mm wooden slat venetian blinds with very long drop lengths in December 2023 for delivery in time for Christmas. They arrived on 19th December, easy to fit, and seemed good quality. Was invited by email to review their performance shortly afterwards, but with wooden blinds I thought I’d wait until they have been up for a few months. They have been up for 8 months as of July 2024, no warping or faults, they are really nice. Great service from the company, email updates at all the points I would expect (order confirmation, delivery day etc.) I phoned twice with questions, the first time answered by Maria who had good product knowledge, the second time no answer but a few mins later a call back from Nick who answered my query. Yep, good experience and I will definitely use again.

"Greenhouse"

Having ordered and been satisfied with a sample of a white perforated venetian blind ordered 10 blinds of assorted sizes. Communication re progress of manufacture was excellent as was the delivery tracking news. There was a slight problem as one out of three packages missed the transport but this was resolved quickly by customer service with missing package arriving the following day.
All blinds are to the exact specifications required are of a quality equal or better than some bought from competitors.

"What an absolute garbage company to…"

What an absolute garbage company to deal with.
We looked on website and picked a colour to suit our kitchen. When it arrived it was about 12 shades different.
On contacting the boss man all he could say was you should have asked for a sample.
Well you should have been more clearer if the company cant tell one colour from another.

To Truspilot. This is a genuine review. If you remove it it will form part of the small claims courtcase.

"Misleading information on website"

I would definitely not recommend Blinds4Uk.

We read all the information on the website before we measured for our vertical blind. We measured extremely carefully but it arrived 3cm too short.
The main issue was that written in red lettering on the website it says ‘We will make the blind size to the measurements specified by you on order, less any deductions as outlined on the product information tab.’
The product information tab said: Height Deductions : Minus10mm
So we measured with the understanding that just 1cm would be taken off. But no… 4cm was taken off!! Although it is not mentioned in the height deduction section, an additional 3cm is taken off for the depth of the headrail. (In fact, this isn’t mentioned anywhere at all.)
When ordering online you are wholly reliant on the information on the website being accurate, and when it isn’t, and you end up out of pocket for something that is not your fault, it is annoying and upsetting.
Anyway, our blinds were too short, and cannot be used. Some of the louvres were also damaged.
The company aftersales was completely useless. They said the blinds were made to our specifications, which seems to be the way they respond to a lot of customers with a grievance, even though the measuring information they provide is incorrect and misleading.
After advice from a friend who is a consumer rights lawyer, we rejected the item, but the company refuse to do anything at all about it. Like lots of other people who have given poor reviews, we are now following the line of a report to trading standards and applying to our credit card for reimbursement.
The only good thing about the whole debacle is that this was just one blind we were testing to see how it looked before ordering over £1500 more blinds for our large conservatory. We had a lucky escape!

"Poor quality "

Bought a made to measure black out blind from this company and the plastic cord constantly breaks and comes away from the roller.
Absolute pain so have had to order another blind just a few months after purchasing this one

"Seems they don't have their measurements right"

I ordered a recess blind and provided the exact measurements. Arrived fine, but upon fitting I found it far too loose. The spring end for securing it in place can press in over a cm, but the sizing means it's completely extended when in place and barely holding on by less than 1mm. I've confirmed I provided the right size and they've dismissed it as not their issue in my communication with them. If this is how they make them, then I think ordering 1cm wider than you need is the only way it would work. Why when ordering exact fit they don't account for this.

Giving 2 stars as it was delivered in good time, generally seems fine and they did reply to me. But it was a complete waste of money and I won't be using this company ever again.

"Frustrating and unprofessional…"

Frustrating and unprofessional experience with this company never had a problem before. They sent me a vertical blind which had a faulty head rail the Louvre holders were misaligned so blind would not open or close properly. I could not believe the replacement was in the exact same condition. Clearly the suppliers Quality control was non existent. I had to dispose of 2 huge, useless vertical blinds as the supplier did not want them back ! Eventually got refund but in my mind this supplier was a complete waste of time. Avoid.

"Intu Venetian Blinds"

We ordered an Intu Venetian blind for our balcony door a few months ago, arrived in a week, was so easy to install and we just love it soooo much. Great communication and a perfect service. Thank you Blinds4UK.

"Inaccurrate sizing; terrible customer service"

I ordered a blind to fit a specific recess. The blind is too short and falls out of the brackets.

Customer service is utterly useless, so I'm having to report them to Trading Standards and dispute the transaction on my credit card.

Avoid them like the plague.

"Great value and high quality product."

Really helpful over the phone. Great value and high quality product. Only company I could find that could make a roller blind the size I wanted, without any joins in the material. Fast delivery. Would happily recommend them.