"Excellent"

Prompt, professional and a great range of products! Sanjay was well informed and incredibly helpful throughout the ordering process. Would absolutely use FCI London again.

"I did not even want to give 1 star"

I did not even want to give 1 star. Purchased 8 bespoke dining chairs and have just noticed a little hole in the fabric.I got in touch with customer service and have been told that they cannot do nothing about it as it must of happened after delivery and that I should pay for a repair or order a replacement this is beyond unacceptable and i would not recommend this company or purchase anything from them again.

"Big well done"

Big well done, from beginning to the end, no issues. Thanks To Reyhaneh for honest advice and design, great communications, delivery on time, installation clean and with no fails. Truly recommending FCI
Kuba and Marlena

"A professional service from start to finish"

Really good service, Sanjay was very helpful and patient, spending a lot of time with us and producing different options for our sofa until we were completely happy with the layout. Communication was excellent and Hitesh who delivered it was fantastic and set the sofa up and made sure we were 100% happy before leaving. A professional service from start to finish, highly recommended and would definitely use again.

"Fantastic Products"

Fantastic products always which has made them my first choice for my furniture needs. Customer service has always been very good and I the visit to the showroom recently was a pleasure. I have dealt with Izhar as my Account Manager who has always provided excellent support.

"The staff and delivery was impeccable"

The staff and delivery was impeccable, the crew who deliver the hoods and put them together were wonderful and very helpful, would reccommend FCI to anyone looking for first class service

"Izhar and the team have been very…"

Izhar and the team have been very helpful and responsive. We bought a dining table and a set of 4 chairs and we haven't been disappointed at all by the quality or the customer care service. On the day when we visited the showroom the team has spent a lot of time trying to listen to our queries and giving us good advices! They even offered us lunch! Good Company and eccellent staff!

"Helpful and professional service"

Helpful and professional service. They represent an amazing range of furniture manufacturers - especially Italian.

"FCI a dream supplier"

FCI staff all easy to deal with, knowledgeable and listen well.

Sanjay helped us with sofas, day beds, bar stools, bed and foot stools, finishes, materials and alternative ideas. They offered a lay out service based on our floor plan to ensure the furniture fitted the space.

Logistics team were responsive and pleasant to deal with.

Everything arrived on time, in perfect condition.

Really nothing but positives.

"Great service"

The FCI team were very helpful.
I received a quick reply whenever I had a question.
They delivered all the items without any delay and with a high level of packaging and assembling.