"We requested a VAT receipt and customer…"

We requested a VAT receipt and customer service was very prompt & polite.

"Great service!"

Great service! I entered the wrong address, I emailed support and they responded immediately with resolution steps, they confirmed that the seller changed to correct address promptly too.

"Very easy and quick response"

Very easy and quick response - extremely helpful, thank you

"Excellent service provided."

Excellent service provided.

"Order Cancelled with No explanation!"

Purchased a bedside table from the Cazaar website. Two hours later the order was cancelled with no explanation. A total waste of time and rubbish communication!

"Great service"

Popped to the warehouse to find it was click and collect only and Michelle was really helpful. She helped me chose what I needed and place the order, then went herself to go find it all in the warehouse. She even came back with extra things I might like.

With a hen do the next eve and having changed my mind what to wear I couldn't have asked for better and was so pleased with the service. Saved the day!

"Excellent service"

Excellent service

"I purchased an item that I was going to…"

I purchased an item that I was going to collect but couldn't get time to collect the item before I needed it. So unfortunately I emailed and cancelled the order.
I received a curtesy phone call within 5mins asking if I would like the order amended and he item posted, to ensure it arrives in time for when I need it👍 top notch service, went the extra mile.

"I ordered something from this website…"

I ordered something from this website and they said it would be here the next day and it hasnt came because im not mainland UK but it says nothing about that on the email they have rubbish customer service and still made me pay for next day delivery would definitely not order off this again they should be ashamed of themselves

"Great Customer service "

Melanie was fantastic un resolving the issue of my missing parcel. The parcel was lost by the courier service and after conversing with them I was advised to contact the seller. Upon doing so, my issue was resolved swiftly and I am being sent a replacement. Very happy it has been resolved.