"Good information and quick responses"

Good information and quick responses, slight problem dealt with quickly to mutual satisfaction.
Will definitely consider trading again.

"They worst experience I have ever had…"

They worst experience I have ever had ordering online. First ordered item which was not the correct size. Then wanted to return item all they provide is a return address which u have to pay. Cost me £15 to return the item. Just rang in to see if they have received my item as I have not been refunded. They received the item in July its now August and have chose to not pay me back then had the cheek to say I need to wait 7 to 8 working days to process refund. Keeping in mind it was beginning of July and now mid August. The office is based in Madagascar and honestly staff are clue less cant understand to help and mangers are never in and never reply to emails. Never again plus I dont trust them to return my money will have to raise an issue with paypal

"Great Experience on purchasing storage bench"

Ordered a 3 door shoe storage bench on seeing this company was cheapest online i was wary as i hadnt heard of them and looking at reviews it seemed to be about hiring outfits. I went ahead with order and bench was supposed to come on saturday it came 3 days earlier 2 days after i had ordered. Great service and item was very good as well so well chuffed and i would definitely use them again.

"Melanie was great!"

Melanie was great!
The hats for my hen do are perfect and the customer service was brilliant. They arrived the next day!

Cannot recommend enough!

PS thanks for the extra hat!

"Spoke to a lovely lady Melanie Bennett…"

Spoke to a lovely lady Melanie Bennett as I had no help from the range about my order she sorted it out straight away to send me correct item was extremely helpful and all my queries was resolved very pleased and highly recommend anyone to ring through to ILFD group if they have any problems

"Always a positive experience!"

Customer service at I Love Fancy Dress is second to none - efficient, friendly and very accommodating. Would highly recommend. After two great experiences my first point of call will always be I Love Fancy Dress

"Truly excellent Customer Service"

Truly excellent Customer Service! I bought some agility weave poles which broke the second time I used them. Contacted Customer Service & received friendly, prompt communication & a replacement item has been arranged - much to my satisfaction

"Excellent customer service"

Excellent customer service. The fault in fact was mine, but the lady I dealt with was charming and helpful.

"Excellent Customer Support"

The support team replied super fast, helped me through my issue and even got me a nice discount. Great service

"Needed 3 costumes urgently!"

I urgently needed 3 costumes at 2 days notice and found Cazaar after some googling. I rang them and Melanie answered who was extremely helpful and was able to personally ensure my order was dispatched shortly after my order was placed and they all arrived on time with everything as expected. I can't recommend Cazaar enough and I will definitely be using them again in the future. Thanks again Melanie!