"broken products"

i just received my order. My statue was broken, and the pieces weren't even in the bag with the statue. this i the second order i was unhappy with. My last order was an auto knife that was also broken. THATS IT i will not order from you people again.

"I love this website."

I love this website.

"Streamlined experience"

As a longtime customer, BudK has provided a great online retail experience. With their low prices on quality items and streamlined online ordering experience, they have made it a pleasure doing business with them. I'll be ordering again soon.

"Very satisfied repeat customer."

I have made several purchases from the BUDK catalog over the past few years and have never been disappointed. This particular purchase was no exception. My order arrived promptly, was packaged well, and all items were in excellent condition. I have never had a reason to contact customer service so I cannot comment on that. I will continue to make purchases from BUDK in the future.

"Great Place"

We've ordered from this company several times. We're always happy with the products and can find things you can't get anywhere else. Also the shipping is always super fast!

"Appreciate attention to detail in…"

Appreciate attention to detail in product and delivery. Thank you again.

"They deliver what they promise at a…"

They deliver what they promise at a good price.

"Great Product"

Ordered a Bugout Bag and was surprised by all the item that came within. It took about nine days total from ordering to delivery. Good price and the contents within combined with the bag were more than what I paid. The bag is a nice size and very supportive. The bag is about 18" L x 9" W x 5" H. Worth the buy.

I would recommend shopping at Budk, they have a nice selection of items to shop for.

"This package was by far the worst"

This package was by far the worst. The camera's boxes were crushed up and the plugs were rusty, the mask was dirty and the bag looked like someone played soccer with it. I wasn't at all happy with it. All the others were good. But this one was bad.

"Product Return Nightmare"

I spent a lot of $ with BudK. I planned to spend more, until they recently sent me a defective product. I contacted them to notify them of the problem. They said a return shipping label would be sent to me.

Everything seemed to be in order, until I realized it was a 14 day standard shipping label AND I had to pay $16.42 to purchase a box to return the item.

I kindly requested reimbursement for the box and they refused, claiming it was against company policy. I spoke with a manager. Same song and dance. No one was willing to do the right thing. I told her that I would never do business with them again because they refused to make this right.

So, I now wait 14 days for them to receive the defective product, then an additional 14 days to receive the replacement, while having also purchased my own box without reimbursement. Great customer service BudK! Just fantastic.