"So far seems great and everything…"

So far seems great and everything works fine. Will update this review if otherwise

"AVOID..RUBBISH COMPANY WILL TAKE YOUR MONEY"

Trampoline and bbq

Felt positive as ordered and then had email saying order to be delivered.
Only half the order arrived and since then they've been a nightmare
Can't get a proper response the just fudge around the issue
I asked if there was a problem with the bbq to refund it and is buy a different one..they then said they want the whole order returned.! The trampoline is built so how Is that an option.
Ridiculously difficult, don't answer calls, rude staff iver email when they bother to reply.
I have passed the issue to barclaycard now to resolve as these people cleat have no idea what they're doing.
It's simple..deliver the bbq or refund that part of order...how can it be more difficult than that
Hopeless company never use again and if you're thinking of using DON'T!

The reply from Alex seems to be generic nonsense. I have asked multiple times for updates and clarification and had nothing from them. Nothing sensible anyway, if it does not happen.?.it hasn't happened and you've given no indication it will..a.load of rubbish
It's OK saying these things how about some ACTION AND GET IT SORTED.?

"Faulty Treadmill - Terrible Customer Service"

Purchased a treadmill which i got around 90 miles from before the deck has snapped, also causing damage to the belt. Have sent a "Contact Us" form, and 5 emails in order to try and get resolved but received a single response 4 days ago

Terrible customer service

"The product didn’t arrive on time but…"

The product didn’t arrive on time but was stuck with courier and the seller looked into why this was. Following this the product was then delivered.

"Bought a spin bike"

Bought a spin bike. Bent frame, so far not sorted 2 months down the line with over 30 emails sent. There is no customer service and if you do get a reply they are rude and unhelpful. Reported to trading standards where they now have to sort within a time frame or it will be taken to court. All because they won't contact me. Not good and I will never be buying from thus company again.

"Ordered then read reviews n was a bit…"

Ordered then read reviews n was a bit apprehensive but ordered on the Tues arrived on the Thursdsy, easy set up, used it most days since excellent, would recommend

"Really efficient delivery time"

Really efficient delivery time, item as described. Only reason it’s not a 5 star is that one of the bolts was so tightly fastened on to a screw (for one of the pedals) that I had an incredibly difficult time getting it off, fortunately I had a set of wrenches and was able to use two together to loosen the bolt!

Also there is sometimes a clicking noise as you pedal (but not all the time it just varies). Apart from those two issues it’s good value for the money

"Unimpressed and Disappointed"

I’m not really all that impressed with the quality of some on the parts, the black spacers between poles snap under pressure and the bolt head can’t sit fully in so this causes the bolt to continue to spin instead of being fully tightened, the clips at the top to hold the netting slip a lot and I have to adjust or the netting will rip,I have purchased a 10ft circle trampoline for my mothers house and to be brutally honest it’s A LOT BETTER , if my garden was wide enough to have one I would be returning this product, £140 cheaper but so much tighter and secure....yet to give this trampoline credit the bounce is amazing and netting looks the business a really big good looking trampoline just a shame a little more wasn’t put into the other bits!

"Excellent product"

Very quick delivery. Awesome product and very quiet and easy to use. I built everything in an hour as the instructions were clear and made simple to understand.

"Faulty trampoline"

Trampoline received as gift from grandparents. Once assembled my 8 year old went on it and it immediately started to pull inwards. Contacted retailer to arrange refund/replacement and they advised it shouldn’t have been assembled if faulty. How do you know it is faulty until you use it. No visible damage whilst assembling. Appalling service.