Soft Touch Beds Limited

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68 reviews
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Customer Reviews about

Soft Touch Beds Limited

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Deemisha Brahmbhatt

3.00/5.00

"Very good and resolving issues"

Very good and resolving issues

24/03/2021

Prishi Seetaloo

5.00/5.00

"Great customer service"

Great customer service. I love my new bed. Muhammad was so friendly and good communication. I recommend 100%. Thanks bro. I hope to buy from you again soon.

20/03/2021

Leanne

5.00/5.00

"Excellent service & product"

Ordered the Marsylia wardrobes and we are so pleased with them. Great quality, modern & stylish with lots of storage.
I have ordered twice from this company & have to say the service is excellent. My order was taken, delivery arranged for the next day, & I was kept upto date all the time with a call to give me a delivery slot & a call from driver on delivery day. Fantastic service !

20/03/2021

Madfish

5.00/5.00

"Service is impressive"

Service is impressive! I was nervous buying bed frame online but this company got the bed I was looking for with amazing price so decided to give them a go. Communication was great, got an email confirmed my order and the next day a staff called to confirm the delivery date which took only 2 days for delivery. Delivery was great,friendly staff. I'll buy from them again.

17/03/2021

Nadein

4.00/5.00

"I ordered Lucy ottoman bed"

I ordered Lucy ottoman bed. Very quick delivery. All parts are complete and bed is of great quality, yet havent tried the gas lift storage. I hope it works well as it was stuck but without the weight of the mattress on . Thanks for the service.

12/03/2021

Gemma

4.00/5.00

"We had a wardrobe delivered quickly"

We had a wardrobe delivered quickly, everyone I spoke to reguarding the order was very helpful,
We did have a few issues building as the instructions give a number for each piece of wood But the wood didn’t have a sticker to match the instructions so we called and the person was quite rude saying basically you ordered flat pack and in his words Was figure it out, eventually he sent a link to watch a you tube video.

09/03/2021

Dodger Roger

1.00/5.00

"Would rather have none"

Would rather have none at all.

Terrible service and a so called complaint team that do nothing but talk like they will do something but it’s bullsh1t.

Do not use as any issues and you will be stuck with the issue as they are not interested in resolving and will ignore you.

An absolute tin pot outfit that should not be trading at all.

02/02/2021

Roger Soft Touch

1.00/5.00

"Awful Customer Service"

DO NOT ORDER OR USE

If I could leave 0 stars I would as 1 is too many for this unprofessional & ill managed company.

The sales guy is very helpful and deserves to be working for a better outfit than this.

If you have any issues they will keeping fobbing you off and not resolve anything or blame you for the defect/issue.

These are the companies that should not be running and we need to be reporting to close down as they are taking money from people without delivering the quality goods.

They will have a great website that says they are everything that they are not so do not believe it.

02/02/2021

Nora Becerra

5.00/5.00

"Best Prices for the quality of products…"

Best Prices for the quality of products you get. Delivery was on time. The sofa was easy to put together and looks fab.

10 out of 10, would recommend if youre looking to get reasonable prices for premium products.

25/01/2021

Ioanna Arsi

5.00/5.00

"Amazing services"

Amazing services
Amazing products
Amazing value
I do recommend 100%
Thank you very much

14/01/2021
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