"These lights are beautiful the effect…"

These lights are beautiful the effect when lit are stunning. I can’t wait for the dark nights again. I have also bought coloured bulbs which are effective and gives you different options. They were a bit fiddly to put up but worth the effort.

"Knowledgable on phone and got back to…"

Knowledgable on phone and got back to me immediately
Delivered really quickly
Good quality product. Not put up yet so can’t comment further

"Be very very careful cheap materials…"

Be very very careful cheap materials plastic not glass I have seen other makes since that are much better quality no wiring diagrams which my qualified electrician asked for just to be on the safe side arrived 7 weeks late even though they said they were in stock , their returns policy is an absolute rip off !!!asked for a refund told I’d have to pay postage and wait 3 weeks while they assess my claims and also a 10 percent handling charge PROCEED WITH CAUTION!!!!

"Good products"

Good products. Fast delivery :) happy

"Took over a month and a few phone calls…"

Took over a month and a few phone calls to finally get the lamp shade. The product itself looks cheap and is badly made from plastic. Granted, they don’t specify the material on their site and I assumed it was glass but that doesn’t take away from the very obvious flaws of the mould used. Will not be ordering from here again.

"Wrong delivery - incorrect image"

Wrong product size delivered. Image used on site lifted from another product and not representative of item. Unlikely the item I ordered was in stock when order made and payment taken. Waiting for return collection of incorrect item and full refund. Customer services friendly.

"Good service & safe delivery"

Good service & safe delivery

"Unfortunately I needed to cancel my…"

Unfortunately I needed to cancel my order but the refund process was easy and fast! Great company

"Excellent Quality and Service"

Fantastic quality products. Service was 5* too. Even though I had to return a couple of products as they did not suit our environment (our fault really). There was no quibble, just efficient replacements provided. Well done all, iLite will be my first port of call for all future lighting needs.

"Avoid!"

Terrible delivery times. (Over six weeks.)
Poor quality products compared to website images.
Poor customer service.
Refund promised but doesn’t appear.
Recommend people look at the Facebook reviews - this is a common theme.

Update: partial refund received, but not the second instalment promised. So chasing yet again.