"Knowledgeable and extremely helpful staff."

We were looking for lights to decorate our new home. Our niece recommended iLite. We met Sunita who was extremely patient and very knowledgeable. With her guidance we purchased three silver lava pendant lights.We are delighted with her suggestion as they look stunning in our kitchen. Thank you Sunita. We have also ordered a pendant for our hallway....I am sure that will be fabulous too.

"The time from order to delivery was"

The time from order to delivery was, I consider far to long over a month and a half.

"Excellent communication and the lava…"

Excellent communication and the lava lights are stunning
Will defy be using them again
5 stars

"Brilliant service and wonderful lights!"

Brilliant service and wonderful lights!

"Waited 10 weeks for delivery"

Waited 10 weeks for delivery. After accepting order and taking money. Yet still advertised item as being in stock! Poor communication.

"Poor delivery"

Poor delivery. Promised a date and got it 3 months later....

"Took 3 months to arrive"

Took 3 months to arrive. It did say normally next day despatch but delays due to COVID. No mention of how long though. Chased twice. Received email finally re delivery for Monday and turned up Friday. Product very nice- standard lamp, although would look better with a smaller globe shade. Couldn’t go where it was intended as looked too big, but housed elsewhere.

"Great product with good customer service"

Great product with good customer service

"Great products and service"

Great products and service. Very responsive to emails and phone calls.

"Poor quality and bad customer service"

I purchased what I thought was good quality lights. It turns out to be very cheap looking and was returned. They then charge you 10% for return handling fee and you have to pay for the postage for delivering and sending back to the company - still not sure what the handling is even though as a customer you're doing all the hard work. I returned the items and a month later they still haven't refunded me. Be careful - their products are cheap looking and customer service is very poor.