"Excellent service"

Had a problem with my bathroom speaker which Lithe resolved in a matter of days. The service and turnaround time was way better than I could have expected. First class response.

"Helpful customer support "

Customer support was very helpful. My device was not working well because of a factory issue most probably, they just sent me a new product instead.

"Melvyn is a true legend"

I currently own 2 speakers.
1 IP4 bathroom WiFi speaker (older model without the Chromecast built in) and 1 WiFi Pro that does have Chromecast.

I changed internet providers and couldn't get either speaker to connect to my Wi-Fi which was proving really frustrating.
I went through the troubleshooting guides and watched some YouTube tutorials, but still couldn't get it to work.
Luckily 1 speaker connected through luck which allowed me to navigate the Lithe App and find the contact us part through live chat.
Melvyn got both speakers paired for me. Both connected to my Wi-Fi and the Chromecast speaker successfully paired via the Google Home App.
Can't thank him enough and so glad I found some patience to allow him to walk through the steps with me.
I'm back up and running and currently have my Audible podcast playing in my attic room whilst typing this review.

Thanks again Melvyn and Lithe customer support.

"Had a few issues with connecting my…"

Had a few issues with connecting my speaker with home assistant and control4, spoke to Nathan and he solved this issue promptly!

"Fantastic Customer Service and a great product"

I am in Australia and called Nathan in support regarding an esoteric problem I had where I had to have a speaker group with the lithe speakers and google products set up in the Google Home App for whole house music. He was onto the problem quick smart with a firmware patch which he supplied immediately via a link which included a video on the simple process to apply it. Within minutes, I was up and running with a perfect speaker group with 4 lithe PRO speakers and 11 google products working in a whole house synchronised speaker group! I have thrown every permutation of Airplay, local DLNA from a NAS, Google Cast, Spotify Connect and bluetooth that I can think of at these speakers. I have tested Spotify, Apple Music, Amazon Music & streaming radio from my iPhone and google displays/mini's. Everything just works and the sound is great!

A little more polish on the app is the only improvement I could ask for, but this is something that usually evolves over time.

Well done Lithe. I am ordering more PRO speaker sets for this installation!

I highly recommend Lithe products and customer service from the other side of the world ;-)

Jason

"Fantastic company"

Fantastic company. Sort out my faulty transformer straight away. No problem at all. Nathan was amazing. A real asset to the company. Thanks so much.

"Highly recommended "

I purchased Lithe Wi-Fi ceiling speakers for my new kitchen extension. My electrician fitted them within 30 minutes, and they are the best addition to my project, they sound amazing. The Lithe team did a speaker placement for me ( free service). They were super helpful in making sure I got the right speaker for my project. I recommend Lithe ceiling speakers for any renovation project.

"💯would recommend LITHE AUDIO "

I would recommend Lithe Audio I have never had efficient fast service ever very good service very quick response to my email very good customer service support my technical support engineer was Nathan a big thumbs up 👍 to him thank you 👌👌👌

"Amazing Support - Thank You"

I contacted Lithe Audio looking for help in obtaining a replacement grille for a ceiling speaker I have had for a number of years.

I wasn't sure if the part would still be available or where I could purchase one. To my absolute delight I received an email response from the support team offering to send me a replacement grille as a goodwill gesture, free of charge.

This made my day and I thoroughly recommend Lithe Audio, their post purchase after care, and their great products!

"highly recommend LITHE AUDIO"

highly recommend LITHE AUDIO, I have never encountered such a fast and efficient service, very nice service, quick response to e-mail, full professionalism.
Melvyn Ali
Technical Support Engineer a big thank you to him great guy👌👌