"I had an issue with the sound quality…"

I had an issue with the sound quality of my four ceiling speakers which was professionally and efficiently rectified by the support team at Lithe. The speakers were set to Stereo not Mono, the latter the correct setting for a room the size of my kitchen. The sound quality is now excellent and I am delighted.
I cannot rate the Lithe Audio support service higher. Thanks again

"Excellent post purchasing Support "

I have had a set of the Rock Speakers for over 5 years. The speakers have been outdoors the entire time. They sound absolutely great with good bass (which is hard to get outdoors). Anyway… they stoped working a couple of weeks ago. Lithe Audio did not hesitate to help me, despite the warranty expiring years ago. They overnighted me a new electrical connection and the speakers are back to working.
There are not allot of companies that would favourably respond on speakers that were several years old. Great job Lithe Audio.

"Excellent technical support"

Having worked really well for 6 months my speaker stopped connecting to the WiFi. Nathan in technical support was excellent. He went through everything to try and resolve the issue. When we were unable to he arrange a replacement which now works perfectly. Great to deal with and would highly recommend!

"Need some spare parts for my ceiling…"

Need some spare parts for my ceiling speakers and custom service collage was so helpful and polite Nathan thank you

"After sending my plans to Lithe for…"

After sending my plans to Lithe for them to recommend speakers and spending thousands on the set up, we tried to connect them together. Guess what, you can't actually connect them together. Despite them selling me Garden speakers, blue tooth sets and pro sets, if you want them all to play the same song, you cant. What is even worse is if you have a big room you can only connect a master speaker and a slave together. This means you have six speakers in one large room as recommended by them all of which can't play the same song at the same time. Complete waste of money system, very poorly designed and thought through.

"Great after service"

The support team at Lithe Audio are easy to get hold of, responsive, patient and knowledgeable. A pleasure to deal with.

"veri good Quality product have good…"

veri good Quality product have good assistance

"Had a rock speaker for just under 2…"

Update on the below :

I had emailed the wrong department.

I can’t praise Nathan from Customer Services enough…..he is replacing the faulty unit with a new one which I’m really happy about because the sound quality from my original speaker was fabulous.

Excellent Customer Service


Had a rock speaker for just under 2 years and it’s stopped working….wrote to Lithe and they haven’t even had the decency to reply.

"Great Service"

Great Service, had a problem with my speakers…. They picked them up free of charge and popped a new one back out swiftly to me all free of charge.
Nathan was brilliant & nothing was a problem

"Replacement Speaker"

I purchased a bathroom speaker almost two years ago which went faulty. After spending hours troubleshooting shooting online I decided to log a support ticket not knowing if it was still under warranty or not. The support team were excellent offering up other options to try. In the end nothing worked so they provided a free returns postage label. I packed item and it was collected the next day. The following day I received a brand new replacement device. Excellent service.