"Lithe Audio All-in-one Wi-Fi IP44 Ceiling Speaker, Excellent!"

Purchased a bathroom speaker which was easy to install and the sound is great!
However, i did find initial setup tricky and took a while to get it working.
Some months later I changed my network router, had a real problem reconnecting it to my Wi-Fi and had to reach out to Lithe Audio’s Technical team…
Speakers aren't the cheapest available on the market, but worth every penny when considering the support I received from their technical support department. Nathan messaged back with a process and software updates which were clear instructions how to install and what to do which worked perfectly.
Nathan also messaged a few days later to check all was working correctly, Excellent!
I’m a very happy customer, thank you very much Lithe Audio!
Mike :)

"I am a custom AV retailer"

I am a custom AV retailer. I ran into some problem doing Lithe Audio on android device for the first time. I reached out to Lithe Audio helpdesk. Melvyn guided me through all the steps. I was extremely impressed with the level of service I got from Lithe Audio. Melvyn was extremely helpful and knowledgeable. What impresses me the most was the patience on display. I have very rately received technical assistance with so much patience. Well done Melvyn and Lithe Audio. No wonder you are such a great brand.

"Bought a Lithe Audio Speaker in ceiling…"

Bought a Lithe Audio Speaker in ceiling speaker and when I received it I had problems connecting to my Bluetooth as I'm quite technophobic , I called the Sales desk where a lovely lady called Amanda helped me, within minutes I was connected and playing my music , the sound was brilliant and I'm now looking to purchase more for other rooms in my house .

"Chewed speaker grill"

Nathan in customer service sort My problem out and he responded within in minutes.My dog chewed the grill of the ceiling after a worker didnt put it on right.Shes in dog house nowLOL. He emailed me in minutes to say a replacement was on the way. What great customer service. Shame other companies were so great.

"Great products and great customer…"

Great products and great customer service. I own 6 x bluetooth speakers and 2 x garden speakers.

When I needed to contact customer support Nathan resolved my issue promptly and sent me the part I needed FOC.

Would highly recommend!

"Great customer service and after care"

I bought a pair of Bluetooth garden rock speakers in 2021. I've had 2 great summers using them in the garden with family and friends. First time use this summer and they stopped working.
Contacted Lithe Audio and got a same day instant response from Nathan, who advised probable cause was the power transformer, based on the symptoms I had provided. Nathan arranged a next day, free of charge replacement, which arrived as promised and I swopped out, which resolved the problem.
Thanks for the great service

"Great customer service"

Great customer service ! Had an issue with my bluetooth ceiling speaker buzzing when no sound was being emitted. Spoke to a chap called Nathan who was more than helpful. Unfortunately for me, looks like my TV is the issue as no issues when connected to my phone. However during the entire experience Nathan couldn't do enough to help. He also gave me another avenue to try to stop my problematic TV being an issue.

"Better than Sonos…"

My speakers have been fantastic ever since I bought them. Can’t fault anything from the quality to the easy connection. From the very start the customer service from the team was also great

"I purchased lithe audio speakers two…"

I purchased lithe audio speakers two years ago and they give great sound and add to my home parties and keep the kids happy as a bonus , the gave good customer service when i wanted help with placement.

"Bluetooth - keep having to reset"

We have the Bluetooth version fitted into our bathroom ceiling. We constantly cannot connect and have to keep going into loft to reset. Complete pain.