"We got the best deal available"

We got the best deal available, with no pressure at all, very happy

"Fantastic service"

Fantastic service! I signed up to a bad fixed rate and they managed to not only buy me out the contract but also get me a much better tariff. 5 stars!!!

"Great company that helps me get the…"

Great company that helps me get the best deal for my energy every year. Not sure why so many negative reviews, they’re always very pleasant with me and provide accurate information.

"Poor service, pushing Utilites Warehouse"

Hi, Ive just had a similar issue with my elderly mother being pushed onto a expensive contract with Utilites Warehouse including a sim card that she didn't need.

Less than a month into her contract the have doubled what they are charging her for gas. I walked into the house this morning to find her trying to change back to her previous provider.
The only reason I'm giving 2 stars is she has had sucess with Energy Dundee before but this seems to be a change of tact.

"I received a call from my 89 year old…"

I received a call from my 89 year old Mother in a very confused state. She had been called by this company with a view to switching her energy to guess who Utilities Warehouse but in her confused state she did not understand what was going on and she was happy with EDF paying 55GBP per month and in credit with them. However, she then started getting communications from EDF (standard goodbye letter) and a flood from UW. On careful scrutinisation of their correspondence it appears it will be 84GBP for energy with a total of 125 GBP per month including Broadband and mobile phone. She has Broadband at 18 gbp per month and mobile with Giff Gaff at 6 gbp per month. There was no need for her to take this expensive alternative contract. Energy Dundee were left two messages for their broker to ring me and an email explaining my Mother`s situation no response to either. I hold a LPA for my Mother and it has taken me all day to unravel this mess and probably another day to be certain it is all clear. I can`t see on their website they are members of the TPI Code of Practise.

"Pushy salesman "

Very pushy salesman who seemed to want us to move to Utilities warehouse on a fixed rate. I got him to call back after I did a bit of homework myself before committing. I did some research and decided to fix with present supplier. When he called and I told him this he put the phone down on me. Not very professional. Think Energy Dundee are just agents o for Utilities Warehouse

"Mockery"

Shameful. Was advised to purchase the following : Gas, Electricity, House insurance, Plumbing cover , Electric cover, drainage cover, SIM card back up, A "cash back card" if i shopped at lidl or baynes bakery? . Ridiculos.

Was told i would be saving over £3000 on my energy for taking this fixed deal. Your "Agent" called Ben, has taken me for a mug shall we say . The best deal in years he said haha.

I'll press 2 stars on the review, lucky for you it's not 1. I've decided to hand out an extra star due to the way Ben handled the call and his commitment to lying and scamming me, he committed to this act for over 60 minutes . (Whilst putting on a female voice). Brilliant .

He told me my internet would not be interrupted, and that he would personally install the new fibre broadband to guarantee the speeds. I was expecting him at my door weeks ago, no show.

As we go further, my wife is 95 and disabled. she uses a stair master to get up and down the property. Ben pointed out that i would get a discount on the stair master, and that the standing charge would drop when she used it after midnight , to save money . Obv course this was garbage talk.

Don't be fooled like me. They're masters at the craft . I was convinced i was conversating with a female until the very end of the call and "he" announced his name was Benjamin but i was so appreciatively told i was allowed to call him Ben. Thank you so much .

Goodbye

"I have used energy dundee for the past…"

I have used energy dundee for the past 6 years always a friendly service they get me the best deals every year would highly recommend them if you want to get a good saving on your bills

"excellent service "

used this company for many years i deal with Ronnie very professional always keeps my updated on the energy market and find the best deals

"Great company"

Great company! Takes the hassle out of switching by taking care of everything for you. Always had great savings using this company! Well done keep up the great work!