"Stay well clear."

Stay well clear they keep calling me to change energy supplier.

"Served me right - I should have known better than to trust then."

I was perfectly happy with my energy company and had decided not to use Energy Dundee again as I had a bad experience last time, so stupidly was lured by the fact I could change from one provider to another and the early cessation of contract fees would be paid - this amounted to £1106 and new provider would only pay up to £400; I had therefore to cancel the internet & telecoms part but the energy and mobile phone had already gone through; so instead of saving money things have been more expensive - the only people to profit were Energy Dundee!

"Basically an agent for UW."

Currently I'm an Octopus customer and they have tried to swap me to Utility Warehouse with quotes such as
"Recommended by Martin Lewis".... no they are not
"We'll never go above the price cap"... we'll doh, isn't that the point of a price cap.
They quoted my current rate and the utility warehouse rate but used the "I'm not sure if they include VAT". Im guessing that utility warehouse didn't and Octopus did!!!

Said they could save me £80 a month.
Now that is a blatant lie!!!!

I feel sorry for the employees really. They've changed my gas/electricity before (I assume legitimately) but since the price cap came in, all gas/electric is basically the same price, so their business model goes out of the window.

Now resorting to switching people for no reason.

Don't believe them. As other reviews have said, I think they are now just agents for Utility Warehouse.

BEWARE... research before using their recommendation (which I'm betting will be Utility Warehouse)

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I had a call from A lovely member of your team who got me a cheaper deal for my energy, very happy and looking forward to having some extra money

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Switched my mums energy with your guys help and we ended up getting an excellent deal on the broadband too! She is a very low user on her energy and they were able to cut her standing charge in half. Very pleased to say the least. They switch everything without any hassle and the agent that's looking after us has been monitoring everything and keeping us right and updated on every part of the process. Even got a mobile deal that works out to not actually cost us anything. Been getting calls yearly by Kristie for a long time now and we always welcome her call as she's saved me so much money. Even when our supplier went bust she kept us right. Thank you guys.

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