Snap Surveys

Electronics & Technology
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39 reviews
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Customer Reviews about

Snap Surveys

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Ross Paradise

5.00/5.00

"Very helpful"

Very helpful in overcoming any issues I have had. The customer service team were prompt in responding with solutions.

05/03/2025

HannahDarley

5.00/5.00

"Superb customer support"

Superb customer support. Great platform both in terms of survey design features and analysis capability. The customer and technical support service is absolutely superb, very quick to reply and really helpful. The fact that you can easily get hold of someone over the phone or via email has been amazing. Very impressed.

27/02/2025

EH

5.00/5.00

"Nothing beats Snap!"

I have been using Snap professionally since version 4 in the late 90s - it is absolutely the best survey software. Lots of others make equally nice looking surveys, but Snap's analysis powers are far superior. Their customer service, training and resources are also excellent!
Please ignore all of the 1 star reviews on here, complaining about surveys that others create using Snap is like complaining to a farm that the supermarket was closed!

24/01/2025

Cathy

5.00/5.00

"Of all the software I use"

Of all the software I use, the technical support for Snap Survey is the best. They are very responsive, make sure my questions get answered and I am talking/emailing with a real person.

24/01/2025

Mr Robert Webb

5.00/5.00

"Excellent service would recommend 100%"

Excellent service would recommend to anyone ...

05/12/2024

me

5.00/5.00

"Don't trust Trustpilot, Snap is GOOD !"

I just did a well functioning survey that used Snap Survey software, and I would use Snap if I needed to create a survey.
Many of the reviews on Snap's Trustpilot page are slagging off another company that uses Snap software.
If Trustpilot were doing an ADEQUATE job, they'd dismiss ALL the reviews that were incorrectly lowering Snap's Rating because the reviewer was rating a different company !!
Personally, I think Snap (and lots of other companies) should sue Trustpilot for misrepresentation !!!

10/04/2024

Hailey

5.00/5.00

"Outstanding Service"

The support team at SNAP provided outstanding assistance in navigating the development of a particularly challenging derived variable. Their responsiveness and unwavering support were instrumental throughout every stage of the process. From the initial query to the final implementation, their guidance was invaluable, ensuring a smooth and successful completion of the task at hand.

31/10/2023

Olympia Bickley

1.00/5.00

"This is a waste of time SCAMMERS!!!!!!"

This is a waste of time, time that i will never get back. Wants you to do a deal before you can receive the reward which you probably will not receive SCAM……do not waste time!!!!

17/10/2023

Jonathan

3.00/5.00

"Beware Cint"

Cint, as a platform, does not give a good service. Surveys are generally poorly remunerated, and I find I am often disqualified after several minutes' work. Cashing in rewards is problematic; in the past it went fairly smoothly; this last one took six weeks. There are far better survey companies out there.

10/10/2023

Phyllica Maple

5.00/5.00

"I was able to receive the $250 visa…"

I was able to receive the $250 visa gift card reward. You have to read the fine print. It says you only have 60 days to complete all the deals.

14/09/2023
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