"Sences diffuser …"

Excellent service from this company great communication and items are fantastic would highly recommend

"Hi Just to give a big thank you to…"

Hi Just to give a big thank you to Bonnypack customer sevice , we have been shopping at Bonnypack for over 38 years on the 4th of January 2024 and we recieved a parking ticket for £100 for being 15 minutes over , so I called customer service and I told the operator that i did not know there was a parking charge after 90 minutes so he kindly asked me for my PCN number and cancelled the fine straight away many thanks Bonnypack for being loyal to your customers

"Excellent !"

Came accross this company by fluke and so glad I did !! I have been looking for a glass dish/bowl for my breakfast bar in the kitchen for some time and found exactly what I was looking for on your website. I ordered for next day delivery and it arrived today. Very well packed and looks absolutely fabulous. Really pleased. Thank you Bonnypack, for a great service and very pleased with my purchase !!!

"Great service fantastic job thanks"

Great service fantastic ornament, work of art for fraction of price and 48 hr express delivery. That actually worked. Thank you he is gorgeous and detail he does look like our Preston 😍🤩📦🚚🎉

"Gr8 prices"

Gr8 prices , staff very helpful always willing to help you , would highly recommend and gr8 variety of everything that ur looking for . Janet.

"Christmas door bow"

Ordered a Christmas gold door bow arrived next day beautiful and was, the cheapest on the net thank you Bonnypack

"This was a great experience because one…"

This was a great experience because one piece of my order arrived damaged in post., this was promptly and efficiently replaced. Thank you Bonnypak.

"Both orders have arrived in good…"

Both orders have arrived in good condition. Thank you!

"I been shopping from this store over 15…"

Staff got InTouch about the parking ticket.
They have sorted.

"Not interested in customer service"

Ordered some items online. Got a notification that it had been delivered but they hadn’t. DPD confirmed that they left the items on the doorstep of the wrong address. Bonnypack have all this information, I’m £80 out of pocket with no goods to show for it and they’re doing nothing until DPD resolve their claim which may take 30 days. It’s not your customers fault that your chosen delivery service have lost the goods. Your first responsibility should be to sort out your customer, then deal with DPD to resolve their failings. It’s not fair to make your customer suffer for the failings of your chosen delivery company.