"Love light that I bought"

Love light that I bought. Very accommodating and helpful staff.

"Really delighted with my purchase of…"

Really delighted with my purchase of these lights hopefully will buy some more worth the money

"Happy to recommend Bonnypack"

Ordering experience and product and price were all good. Realised I'd been ripped off elsewhere. Am very pleased and will be coming back to the website.

"Great purchase experience"

We are very happy with the Hopscotch game purchased from Bonnypack. We bought it for our two 4 year old grandchildren who love jumping on it, and in time will learn the rules of the game. The product appears well made and durable, and is bright and cheerful in its design. The online purchase process was easy, and delivery was as indicated when ordering.

"hot chocolate glasses"

I bought 4 hot chocolate glasses. 1st 2 I used were fine 3rd glass I made hot chocolate and the glass split in half. 1 half flying onto kitchen floor leaving me with hot chocolate on me and burning my leg. Emailed bonnypack who wanted to send a replacement glass. No apology I refused glass and asked for a refund. They asked to have remaining glasses returned. Which they have had now a week and still No Refund. I would not even give them 1 star if Possible. I have photo evidence which I sent to them and can also prove to Trust pilot. I refused a replacement as the mug split in half with a hot drink which bonnypack have photo evidence hence requesting a refund. Yes I was sent a QR which a no point did you ask for the tracking number and a QR will show up at Bonnypack offices as item returned. As I have used QR codes many times and the supplier all contact me saying thank you for return...I had to ask twice for my refund even after proving to bonnypack they had received the items in which they still stated I would need to wait 14 days until I contacted them again regarding this matter . Than getting a Refund!!

"A great experience."

Prices are great and the customer service was brilliant, stand out exemplary. If only some other companies would show such appreciation and value for their customers and not just their money.
Will definitely be dealing with again.Thank you

"Omg I made an order on Wednesday night…"

Omg I made an order on Wednesday night at around 11:55pm and it arrived on Friday morning AHEAD OF SCHEDULE. Prior to delivery I had some queries which were responded to within half a hour. Sorry to make a big deal but this blew my mind maybe because I'm used to such poor standards from other businesses/delivery companies.

"Amazing company"

Amazing company
I really appreciate the service!
Iam very happy
Definitely I will buy again

"Excellent company"

Excellent company, products, quality, prices, service, delivery, what more is there to say, would highly recommend 100%.

"Had a problem what was nobody’s fault…"

Had a problem what was nobody’s fault they got it solved even though the parts were difficult to sort out