"Simran was brilliant"

Simran was brilliant. Helpful, communicative, patient and good at working to a tight deadline.

"Liveta was very responsive and…"

Liveta was very responsive and attentive when we had a boiler issue. She quickly sorted it out and followed up with the relevant people. Great customer experience!

"Olivia has been super helpful"

Olivia has been super helpful, and has been supportive throughout the process

"Franki has been very responsive and…"

Franki has been very responsive and respectful to our enquiries and queries. Brilliant service

"Very quick response to an email query…"

Very quick response to an email query to provide a copy of my account statement from Olivia Bradberry

"Smooth Experience with a Few Areas for Improvement"

I had a good experience with Chancellors overall. They were easy to get a hold of throughout the process and always responsive.

One thing I would mention is that during the property viewing, there were other appointments scheduled at the same time, which made it feel a bit rushed. It would have been better to have dedicated time to view the property properly and ask more questions without feeling like I was overlapping with other potential tenants/buyers.

Also, when I moved in, it would have been really helpful to receive a welcome pack with some basic info—how to use the appliances, operate the heating, bin collection days, etc to make settling in a lot easier.

"Thanks to Eve Clark for making possible our purchase"

As a buyer, I would like to thank Eve Clark and recognise her fantastic and professional approach to dealing with our purchase. Thanks to her effort and dedication, our purchase was successful; otherwise, without her amazing job, it would not have been possible.
Thanks Eve Clark!!!

"Storm damage. "

Following the storms of December 2024, damage was sustained to my property that I rent out in Gloucestershire. Thanks to the Staff at Chancellors, all the damage was dealt with by them. They made sure the companies and builders were competent and their quotes reasonable. All the damage was repaired to a high standard. At all times I was sent photos and updates. Well done Chancellors.

"I really appreciate Nevaeh and Matthew…"

I really appreciate Nevaeh and Matthew for being supportive wherever needed. Thanks Guys

"A great experience"

Leeann (Giles) is awesome. She’s so communicative, professional and felt completely every step of the way with her.