John Payne Residential

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122 reviews
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John Payne Residential

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Vijay Selvan

5.00/5.00

"Exceptional Experience with John Payne…"

Exceptional Experience with John Payne Lettings Agency
⭐️⭐️⭐️⭐️⭐️

I'm thrilled to share my outstanding experience with Leonardo and Adam in securing the beautiful property. Their exceptional dedication, knowledge, and professionalism made the entire process seamless and enjoyable.

They demonstrated extensive knowledge of the property and local area, enabling me to make an informed decision. Their excellent communication and prompt responses were invaluable throughout the process.

What truly impressed me was their genuine commitment to finding the ideal property for my needs. They took the time to understand my preferences, tailoring the experience accordingly.

Even after moving in, their attentiveness and efficiency in addressing any concerns have been remarkable.

I highly recommend Leonardo and Adam from John Payne Agency to anyone seeking a dedicated, trustworthy, and professional team. I'm grateful for their top-notch service and look forward to continuing our relationship during my tenancy at 52 Baring Road SE12.

24/07/2024

Satina

1.00/5.00

"I dealt with the Lettings manager…"

I dealt with the Lettings manager Leonardo Torrejon at the Eltham Branch.
We agreed a fee for a letter only and then I made arrangements for him to go and look at the property.

Once he saw the property he came back and doubled his fee. It was only a small two bedroom flat but I found his attitude absolutely disgraceful. He lied and agreed a lower rate and then once he had seen the flat doubled it just to try and get the business. It was a complete waste of my time. He was absolutely unapologetic and I will never ever deal with him again at this branch.
Have some ethics when you deal with people
They are not to be trusted

16/07/2024

Alexandra & Patrick Lynch-Garl

5.00/5.00

"Had a really positive experience…"

Had a really positive experience selling with Chris & Will and John Payne in Lee and would definitely recommend.

15/07/2024

Illa Srivastava

5.00/5.00

"Thanks John Payne!"

It was such a pleasure working with everyone at John Payne Estate Agents in Blackheath, especially Richard who was leading my sale. The sale was managed really well and any problems were quickly rectified. Thanks again!

28/06/2024

Andzelika Kucinskaite

2.00/5.00

"I didn't had a great experience with John Payne residential company search for rent"

I didn't had a great experience with John Payne residential company. For a web page to rent in Plumstead and Woolwich - they have on the page "let agreed" most of the offers, only one was available. Why then you have them on the page, take them off from you adverts and don't miss lead people who is searching in this areas.

22/06/2024

lu yufei

5.00/5.00

"Karen was really helpful following the…"

Karen was really helpful following the deal throughout. It wouldn’t have been possible without her.

10/06/2024

Tony Volker

5.00/5.00

"Great Estate Agents"

I have been so grateful to the team at John Payne in Lee; they have been brilliant communicators all the way through, which has made things easy. Highly recommend

29/05/2024

Isabel

5.00/5.00

"Best estate agent I have met"

During my recent search for a property, Karen Hedges from John Payne Blackheath Village completely changed my perception of estate agents.
Working with Karen showed me the true value of having a good estate agent by your side. Karen's honest opinion, willingness to help, and proactive nature made discussing and searching for properties an absolute pleasure. Not only did she handle me as a buyer with care, but her approach with the sellers when dealing with my queries proved that she is someone I can trust.
I looked at properties with more than 7 different estate agents and I saw more than 30 properties. Karen was the best estate agent I encountered.
Unfortunately, John Payne did not have the right property for me, but I sincerely wish I had found it with them.
When I sell and buy my next place, I will definitely be looking for Karen’s assistance again!

28/05/2024

Emma

4.00/5.00

"Communication is key"

Overall I was very pleased with my home searching and buying experience through John Payne, the only negative I found was that after I’d had my offer accepted communication dropped off. I often felt out of the loop and not up to date with what was happening elsewhere in the chain.

16/05/2024

Sara

5.00/5.00

" Very professional"

I recommend Chris and the team at John Payne, Lee.
From giving a valuation for probate, to handling the viewings, and getting us a sale at over asking price, they were responsive, proactive and prompt with all they did for us.

12/04/2024
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