Whizz - whizz.ae, whizzcart.com and whizz.co.ke

Shopping & Fashion
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88 reviews
Overall Rating
Customer Reviews about

Whizz - whizz.ae, whizzcart.com and whizz.co.ke

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honesty truth

1.00/5.00

"wouldn't use this company again…"

Order was not filled as per my initial transaction. I was offered another supplier at a greater price Interacted with Kamil .........I believe young people have no idea about customer service Makes sense........no real world experience Order cancelled after 2 attempts at phone contact with Kamil weren't answered Finally he got hold of me.............as I said I would not use this group especially after the contact with Kamil

30/04/2025

DMT

5.00/5.00

"Excellent service and I specifically…"

Excellent service and I specifically appreciated the very personalized service to help ensure timely delivery. The team is very responsive and thriving to providing a great customer experience.

11/04/2025

Vidarsha Liyanage

5.00/5.00

"MFL Cable Tester"

I ordered a cable tester through Whizz and was delivered as per the date specified. I was able to track the product all the way until it was delivered to me. Item was also safely packed and handled with care

26/03/2025

rami sadek

5.00/5.00

"Great service"

Great service

07/03/2025

Sazy

5.00/5.00

"Amazing Shopping Experience"


Amazing Shopping Experience – Highly Recommend!

I absolutely love shopping from this store! The company has been my favorite for a while now, and every experience with them has been nothing short of excellent. Their customer service is truly outstanding – they always respond to my questions and concerns with such kindness.
The quality of their products is always top-notch, and the entire shopping experience—from browsing to checkout—is smooth and hassle-free. I appreciate their attention to detail and the way they make every customer feel valued. To me it’s my favorite , this is the third time and I’m absolutely glad to purchase again.

15/02/2025

Husam Zein

5.00/5.00

"Excellent and reliable maretplace"

Excellent and reliable maretplace. Kamil and his team are real professionals. They offered help about the products and delivery was in time.

06/02/2025

Masooma Hassan

1.00/5.00

"I have an order now for 20 days and…"

I have an order now for 20 days and more and still i got nothing!

Trying to contact them no answer


Worst website ever !

03/02/2025

Zaid Bayaty

1.00/5.00

"The worst company man could ever encounter "

The worst company a man could ever deal with.
I purchased from them 2 medical instrument to do an exam, the delivery was to be in 26th December and maximum 6th January, after more than a week the emailed me telling that the item is out of stock and I have to choose another, having no choice and pressured by time I chose another to be delivered at 8th January as they put in the receipt. 10th January nothing came I wrote I query just to receive a cold unprofessional response that the delivery would be 19th January, my exam is 14th January. Then I sent another query to cancel and refund. No doubt such a nonsense company refused to cancel. I had to purchase the instrument from another but respected and professional company which delivered only next day, so I purchased twice due to unprofessional and careless company
Another thing
When I'm finally to receive the package after 35 days of purchasing, I've to pay more tax of around 8.5 $ or else the package would be cancelled without refund. Other professional companies would add the tax to the original payment, but this company is a big joke..
Edit:
Wizzcart reply is more disappointing than their service.

13/01/2025

Ashibon Mwangi Kibui

5.00/5.00

"Prompt communication"

Prompt communication, Customer satisfaction a priority .
Ordered a knife and what difficult to ship internationally but Whizz tried until product was delivered

06/01/2025

Kathryn

5.00/5.00

"Outstanding customer service "

Outstanding customer service from Hassan, with fast responses to e-mails and accurate, clear explanations to my questions. Thank you Hassan, I definitely recommend whizz.ae.

21/11/2024
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