"Super kennel, kind and caring staff"

It was the first time I had used a boarding kennel. My fox terrier (not the best behaved canine) was looked after so well, coming home super relaxed and well groomed. Great location, and the accommodation and environment are stunning, and the staff so kind, caring and professional, great place for boarding a pet.

"Happy kitten"

Our kitten came home calm, well rested and cared for. We can tell she had a good stay, thank you. We will certainly book her in again in the future

"Having had a conversation with my cats…"

Having had a conversation with my cats Burt and Mini about their recent (2nd Stay), at Elm Tree cat hotel, I can confirm that they were very impressed with their accommodation. Their only complaint was that they did not have a four poster bed (as is their preference), to sleep on and that there were no hooman tootsies to attack at 4:30am. Other wise they were very impressed, and I have been reliably informed that they when their slaves have to leave them, they are more than happy to come and see everyone at Elm Tree.

"Elmtree is a completely amazing…"

Elmtree is a completely amazing facility. My pup can be nervous and he knows what he doesn’t and does like. He loves doggie day care. He waits by the door. He doesn’t look back when he’s off to day care. He’s excited and loves staff! Literally adores staff!!!!! He comes home tired and happy. They are also super flexible. I’ve literally asked at 6.30 in the morning if he can go in that same day and they’ve come straight back and said yes! Our precious boy lives Elmtree and so do we.

"Exceptional Care!"

Mac is my 14 year old Westie, Wolaf is my 14 month old GSD. They have just come back from their 3rd stay at Elmtree. They came back bouncy and happy as always. The staff all across the board are so friendly and accommodating! They take great care of all my dogs needs and requirements. The staff looking after them give great feedback on their stay. My 2 were even hand fed whilst there which is no mean feet as they are on a raw diet!! We collected them and they had both had lovely baths as well! Thank you to Elmtree for the lovely care and attention given to my 2 boys. Excellent as usual!

"Fab place"

We were recommended by a friend, we visited to look round, great place and our cockerpoo cyril seemed to have the best time ever, he came back the same as he went in.
Professional friendly staff, luxury kennels and very clean, will board Cyril here again.

"The best home away from home "

I left my beloved Enzo for the first time . He is a nine-month-old golden retriever puppy… When he first arrived he was so scared and I could see from the webcam that he was waiting the whole time for me to come back to pick him up and he couldn't even sleep and resisting sleep. I was so worried, sad and anxious and I called them to tell them. A few minutes passed from our phone call and they intervened immediately. They made Enzo's room super cozy with blankets and pillows and filled him with cuddles and reassured him. Immediately after Enzo slept like an angel for hours and then went for walks in the woods and he was so happy and relaxed! The videos they sent me showed me all his happiness. He was there for more than two weeks and has always been very well and in perfect health! The great advantage of seeing him from the webcam 24/h and in the videos/photos sent via Instagram made me happy and reassured that my dog ​​was happy on a luxury vacation and not just in a kennel! And then I must say once again how kind, loving and always available all the staff members are!
If I needed reassurance or to ask something I wrote an email and within 2 minutes I received a response or a phone call.
This cannot be rated enough. I’d would give them hundreds stars! What they do for dogs is priceless!
And you can feel the love and passion they put into it. They are beyond expectations and I recommend everyone to entrust their beloved dogs to them.
From now on Elmtree will definitely be Enzo's second home away from home and the staff will be his second family!
Thank you so much 💫❤️

"There is always a fabulous welcome as…"

There is always a fabulous welcome as soon as you walk through the door at Elmtree. My dog’s always a little nervous at going but she soon is put at ease when the friendly member of staff comes to take her to her accommodation. Extremely efficient service, booking is easy, Staff are knowledgeable and friendly. We always have one happy well looked after dog on collection, Luna will be back in a few months.

"Caring and responsive"

I’m always impressed with how caring the staff I meet appear to be. I’m very grateful for the Instagram updates and the responsiveness to my messages while our dog is there. He always comes home a happy boy and slots back in to his normal routine with no problem.

Great service all round!

"Great care"

Although I miss Alfie massively, I know he is safe and well cared for at Elmtree. This was his third visit and I know that he is looked after and the team are always happy to give updates if I want to check in to see how he is doing and send me pictures which I really appreciate. All the staff are welcoming and friendly too.