"This is the second time I find a…"

This is the second time I find a property online, the first time didn’t give me really good experience but luckily I have a good agent this time. Wing have good patient and stand from tenant side think about problem, everyone can trust him totally. Good experience in RentLondonFlat!

"Best service I received in UK"

Best service I received in UK

"Great service super helpful."

Great service super helpful.

"Review for Frankie Chong:"

Review for Frankie Chong:

⭐⭐⭐⭐⭐

From the moment we began our apartment search to the day we moved in, Frankie Chong was nothing short of exceptional. His attention to detail, dedication, and unparalleled service made our transition smooth and worry-free.

Frankie demonstrated a deep understanding of our needs and preferences, ensuring that we found not just an apartment, but a home we genuinely love. Throughout the process, he provided invaluable insights, prompt responses, and a reassuring presence that made us feel comfortable and confident in our choices.

Highly recommend Frankie and his team for anyone looking to find their next home. They don't just offer a service, they offer an experience that is both professional and personal. Thank you, Frankie, for helping us settle down in our lovely apartment. Your expertise and care have truly made a difference.

"My rent experience with wing is pretty…"

My rent experience with wing is pretty nice, I can feel the warm welcome from him, an he help me to book a offline viewing 10.18 everything looks good and hope I can move into my new Flat as i expect.

"Thank for Wing‘s help"

Thank for Wing‘s help. He helped me find a lovely apartment. There were some issues after moving in, but they were quickly resolved for me.

"Slow service, unprofessional attitude"

Our review is based on renting since 3.5 years with them.

1.
Most of their staff don’t think outside the box.

IF they reply to your e-Mail - after you chased them several times -, their answers are just very vage.
I assume they are not trained well.

“You pay cheap you get cheap”.

It took us over 2 months to get a renewal of our tenancy agreement. Landlord doesn’t care at all. Never meet her.

On the High Street we signed our tenancy agreement always in 3 days.
We have decades of experience with High street branches.

One of their staff - Mr Darrel Kwong - replied to me “because you have rented with us before you should know …”

Mr. Kwong, you are representing a company.

Unprofessional and appalling attitude.


1. Please do not call me in order to ask to change my review like you did with my husband today,


2. Stop calling and harassing my husband or myself or leave voicemails regarding our review.


Thank you for your understanding.

"Very efficient and informative service."

Very efficient and informative service.

"Wing Lam has been so helpful since I…"

Wing Lam has been so helpful since I moved out. He is responsible and very kind. He helped me to get my bills sorted and deposit returns and even to find my clothes (I left some in the washing machine cos it wouldn’t open).

"very nice"

Winglam Chen is very nice！He gave me very good service and helped me a lot, thank you!