"Excellent product at the right price with an excellent delivery service"

My 1st gas BBQ and I'm glad that I chose this brand + model. I placed the order on the Wednesday,it was delivered Friday morning and we used it on Friday evening ----- delighted

"Excellent all round!!"

Simple ordering procedure, quick home delivery and easy assembly of BBQ - a good result all round.

"Good BBQ, rubbish instructions"

There are instructions on how to put the BBQ together - in picture form only, but no user or cooking instructions what so every. I found some on YouTube . It is quite hard to regulate the temperature when smoking and the air vent on the smoker is a very poor design, after one use becomes very loose and just flaps about. I did manage to smoke some pork loins and chicken pieces which tasted very good but it did take constant supervision.

"Kentucky fried awesome"

Got the Kentucky charcoal billyho BBQ, full of little things to make it bit better an the rest such as a place to keep the food warmer and rack that can be lowered and raised to get the most from the charcoal, and so easy to clean with the ash catcher at the bottom of it, and when the food is cooked there is a place to keep it all warm, and even a temperature gauge to turn it into a roaster to make sure that chicken does not have the pink bits. the price is the best I can find online excellent for the price compared to others in the same price range.

"Amature"

When I ordered my bbq I asked for a specific delivery day as it is my one day off a week, I then received an email confirming my delivery for a totally different day. I rang to ask why, could not speak to anyone english, was hung up on 3 times, was told I could not speak to the delivery team but they would ring em back within 24 hours (which would be after the delivery date I wanted) I am still waiting for this call. I then rang on the new delivery date to ask to leave with a specific neighbour as no one would be in to come home from work and find it in my front garden in public view of anyone passing my house. Cheap though but I suppose you get what you pay for and I will go to a reputable company next time

"Billyoh Acorn 3 bar gas BBQ"

The company: This is the first time I've dealt with Flaming Barbecues and I have to say they were good. Good correspondence throughout, swift despatch and delivery. One slight niggle is the delivery company used give a rather vague 8am - 6pm delivery slot and there was no phonecall prior to delivery to check you are in. Luckily I was off work that day. Most companies can now give a much better idea of delivery times so you can plan your day better.
The product: Excellent quality. It BBQ's very well and after the dripping has built up on the lava rocks over a couple of BBQs the true BBQ flavour is good. One niggle is that it gives up half the cooking space to a hot plate - I think this is a bit much and the grill / hotplate split should be 70 / 30 or similar. Other than that, the build quality is excellent, it's easy enough to put together (instructions could be clearer as there are a couple of 'gotchyas' not obviously apparent from the instructions) and the inclusion of a cover is a nice touch.
so far, so happy.

"Crap,keep your money don't buy."

You only get what you pay for,cheap and nasty,we had to re drill and buy new nuts and bolts to make it secure the threaded screw bits were loose so it would not tighten hence the extra expense to buy nuts and bolts and a new metal 8mm metal drill bit,keep your money and buy something else that is already made up. Regards frankie

"As it should be!"

Quick delivery, uses their own courier who was friendly and professional. Barbecue works a treat! Thanks!

"Flaming Barbecues are flaming great!"

This company is one of the best I have ever delt with. From ordering to delivery, from delivery to assembling, from assembling to cooking, from cooking to eating! I cannot fault any of it. Thoroughly recommend every aspect. 100% satisfaction. Thank you.

"Service Excellent but found out expensive since"

I cant fault the service I received but waqs very disappointed to see the exact same BBQ at £100 less ! Also picture misleading as at first glance it looked like it came with a side-burner but didnt albeit if you read the small print it did point that out. The BBQ is a great product though.