Synergi SW Ltd

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Synergi SW Ltd

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Crystal Lavery

5.00/5.00

"I was recommended Synergi on social…"

I was recommended Synergi on social media for a gas boiler service. I spoke to a lady called Hannah who was very helpful, she answered all my questions and booked me in.The engineer who came was, professional, polite and very tidy. I am very happy with the service and will be recommending them. Thank You.

10/01/2023

Jean

4.00/5.00

"Very pleased with the service would…"

Very pleased with the service would highly recommend, very helpful and friendly staff and new boiler installation was excellent, Thankyou Synergy

21/11/2022

nigel marston

5.00/5.00

"Can not fault the service received"

Can not fault the service received when our oil boiler failed. From quote to completion in 3 days. Installation went great and was done in poor weather. Kept up to date by wayne. He was meticulous tidy. Will definitely use again.

20/11/2022

steve

1.00/5.00

"incredibly poor after sales service"

incredibly poor after sales service, can tare up to a month to get a reply and eventually when you do get one they start pointing the finger at each other.

Cant reccomend them under any circumstances, even if they do a good installation you wont be able to get any followup service.

avoid them

Just read their reply, they were going to come back with a quote the next day but never received it. Typical rlnon response from them.
We still have a noise coming from heating system months after they installed it.
Save yourself grief and don't used them

19/11/2022

Claire

5.00/5.00

"Fast, Efficient & Reliable"

Fantastic fast communication & very professional service.
Efficient and speedy repair.

Highly recommended.

18/11/2022

giles newman

1.00/5.00

"Lack of communication skills…"

Booked an appointment 3 weeks ago to have our boiler serviced between 2 pm and 3pm today. Took time off work and emptied the airing cupboard in preparation. Engineer didn't turn up, no communication from anyone. We phoned them at 3.00 pm to be told that they would contact engineer and phone us back. Waited 30 mins phoned again only to be told that the engineer had gone to another job.
No communication unless chased up and a wasted afternoon. Strangely we were told that he was outside the house a 3pm but didn't bother to knock on the door.

10/11/2022

Mrs Sharon RisdonCooper

5.00/5.00

"Fantastic service"

Fantastic quick and efficient service. Engineer was punctual and explained everything. He also tidied away! Very happy with my new boiler would thoroughly recommend.

26/10/2022

Colin Sully UK

5.00/5.00

"Fantastic job from the Synergi SW Ltd Team"

The Synergi SW Ltd Team installed a new oil boiler for me. A great job, they communicate well and kept me informed. The job involved numerous trades and all were coordinated brilliantly. Fantastic service and I'm very grateful to them for going the extra mile...e.g when I was struggling with the programmer..they visited and got it sorted with a smile. A great team and great service.

25/10/2022

Catherine Allen

5.00/5.00

"A superb service from Synergi SW Ltd…"

A superb service from Synergi SW Ltd when they stepped in, after I was let down by another plumber. It was a complex job replacing some old obsolete flues, but a nice tidy job done by Steve Bennett.

24/10/2022

Mrs Kim Bridger

5.00/5.00

"We had to have a new boiler as the one…"

We had to have a new boiler as the one we inherited with the house was old and broken. Synergi was duly booked. They arrived on time and put the boiler in. They worked very hard and it was a full day as we had to have a vent into the roof. It was raining on and off all day and this did not help. But I was very impressed with the work done and would not hesitate to recommend Synergi to anyone who needs a new boiler. They took every bit of packing with them and cleared up as they went. They also made sure the system was working. Brilliant company. I will use them again.

12/10/2022
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