"Fantastic service"

Fantastic service! Our old boiler finally gave up on us and we had our new boiler installed within 48hours! All the engineers were very friendly and efficient. Jay in particular was incredible. He put in extra effort to get the installation done in such a small time window. We were very grateful as we have 2 young children. We would 100% recommended Synergi SW to anyone.

"Excellent service"

I have used Synergi SW for various repairs in our Cafe, they have always been prompt to attend. The repair jobs have not always been the easiest due to the age of the building but always completed with excellent results. A big thank you to Justin for all his efforts on completing the plumbing installation on the new kitchen and leaving it clean & tidy. A big thank you to Richard and his team.

"What a brilliant little company"

Recently had a new oil boiler fitted by Team Synergi and the experience was surprising. I called the number after finding them online and got straight through to Hannah. She talked me through the process and booked Richard to come and undertake a full survey. The survey was very informative and Richard gave us some very useful advice. We opted to upgrade to a Tado Smart Control which is brilliant. Synergi engineers Wayne & Steve worked tirelessly to get the job completed within 2 days so we could once again have heating & hot water. They left the house clean & tidy and took all the rubbish away. Wayne took the time to explain all the control settings and boiler functions. The following day I received a call from their office from another lady who simply wanted to check in to see if everything was ok and to ask for feedback. I’ve since been sent a handover pack and have even joined a service plan because I don’t want to loose them! What a brilliant little company.

"Professional, considerate and efficient!"

William was professional, approachable and completed the job extremely efficiently.
He removed his shoes upon entrance to the house and humoured my little people as they bothered him whilst he was working.
Would recommend highly 😊.

"Bathroom project completed as expected"

Bathroom project completed as expected. Works carried out with experienced tradesmen Joe, Simon and Ollie their apprentice.Everything left clean and tidy.
Special mention to a Joe who went the extra mile.

"Exemplory Company"

From start to finish the experience was brilliant. Richard and Ryan visited my house first to assess what was needed. Richard advised me on the different makes of boiler I could have, and explained all the work that would be involved in having my old one. I also got the quote back the same day! My son and I discussed it and decided to accept the offer. We then had Ollie and George doing the installation, they were both very polite and efficient, when they had finished it was so tidy you wouldn’t have believed they had been there. The electrician whose name I’ve forgotten😕 explained how to use the “Hive thermostat” a brilliant idea which is linked to your mobile. All in all I just wish I could give 10 stars. Synergie UK are a 100% professional but caring company that value their customers.

"Total lack of communication"

Booked an appointment with the bathroom designer and an engineer to service our pressurised hot water tank. Both turned up at agreed time and the tank was serviced and we discussed our small shower room renovation together with other plumbing work . The designer said he would be in touch within 2 weeks with a quote and that we would be contacted by a plumber in connection with this and the other work. We ended up chasing the office on several occasions and were told they would be in touch asap. The only contact we finally received after more than 4 weeks was an invoice and certificate for the works carried out. No apology for the delay or any sign of the quote.

"Boiler installation"

Please indicate your overall satisfaction with Synergi SW (drag the circle to slide to your answer)

Selected Value: 5 (1 min / 5 max)

How satisfied were you with our engineer/s? (drag the circle to slide to your answer)

Selected Value: 5 (1 min / 5 max)

How satisfied were you with the standard of work carried out? (drag the circle to slide to your answer)

Selected Value: 5 (1 min / 5 max)

How satisfied were you with how clean and tidy our engineer/s left your property? (drag the circle to slide to your answer)

Selected Value: 5 (1 min / 5 max)

Do you have any additional comments for us?

Hi team synergi.
From the initial visit with Richard and Ryan to the installation with Sam Steve and Ryan I could not fault everyone's professionalism and mannerism . Nothing was too much trouble with care and attention to detail being very thorough and clean and tidy as well as answering my 101 questions was never too much trouble.Every one exceeded our expectations which over the years dealing with other 'professionals' have never been able to endorse...
Thank you

Thank you! Please tell us your name, postcode or customer number below so we can locate your information. This will allow us to identify your plumber/engineer and job so we can follow up if needed.

Graham Greenslade
Ex13qb

"Exceptional service"

We were so pleased to have found Synergi. They carried out an excellent job for us and all the staff that we dealt with were professional and clearly took a pride in their work. Highly recommended.

"Brilliant service"

Please indicate your overall satisfaction with Synergi SW (drag the circle to slide to your answer)
Selected Value: 5 (1 min / 5 max)
How satisfied were you with our engineer/s? (drag the circle to slide to your answer)
Selected Value: 5 (1 min / 5 max)
How satisfied were you with the standard of work carried out? (drag the circle to slide to your answer)
Selected Value: 5 (1 min / 5 max)
How satisfied were you with how clean and tidy our engineer/s left your property? (drag the circle to slide to your answer)
Selected Value: 5 (1 min / 5 max)
Do you have any additional comments for us?
excellent workmanship. will be using you again. Highly recommended.
Thank you! Please tell us your name, postcode or customer number below so we can locate your information. This will allow us to identify your plumber/engineer and job so we can follow up if needed.
Tim Mortimer
EX14 2XF