"Same as everyone else here......paid…"

Same as everyone else here......paid for parking and then accused of putting in the wrong reg......provided proof via appeal which was rejected.

There replies on here are false providing proof is irrelevant they will reject all and then use bullying tactics and threats of court to make you pay.

PCN numbers to appeal this are meant to be 11 numbers long - theirs are 5 so you can't appeal with independent companies. Been to Citizens Advice who are forwarding my case to Trading Standards!!


In response to your reply - all lies. Go on any appeal sites they all ask for 11 numbers - I can't appeal via IAS because the PCN isn't recognised. Total con and get your lawyers involved.....you haven't got a leg to stand on :)

"Paid at the machine while at Baltic…"

Paid at the machine while at Baltic market. Paid £5 for 12 hours but only started an hour then moved on. Just received a fine for £60 , have rang and emailed but no response. What a scam! Anybody going to Baltic market don't even think of parking here ! So many bad reviews, wish i read them before parking. Baltic market can't you do something!!

"Absolutely awful experience"

I parked on 17th March 2023, have provided proof of payment on my bank statement but apparently there is no record of my registration being paid. This must have been entered incorrectly. My son-in-law paid for his car at the same time and this has been provided so the registration either just before or after his will be mine so this will match my payment. Despite providing evidence of a payment, nearly 2 years later, in the last couple of days I am being asked for £170 or go to court. This was clearly a genuine registration entry error.

"Annoying"

Paid for 5pm - 2am parking via the "Your Parking Space" app. Parked from 5:35pm - 11pm. Received a fine for "overstaying". Absolute scam, avoid at all costs.

EDIT - emailed my proof of purchase to info at brewerygateltd.co.uk and received confirmation that a refunded was granted. To be fair to Brewery Gate they were very fast and blamed the issue on Your Parking Space not updating the system. Not my fault however and I will be avoiding this carpark going forward as it was a massive inconvenience.

EDIT again - it is now mid-march and the refund has still not been received. I have emailed several times.

"DO NOT PARK HERE *SCAM*"

DO NOT PARK HERE *SCAM*
Just money grabbing thieves praying on innocent people. I parked here paid and have proof of payment. I got fined £60 so I appealed and it got denied with no reason. Then I got a new letter sent with a fine of £160 and threatened to be taken to court and to pay solicitor fees.

"AVOID "

AVOID
Avoid this car park.

As other say. They ignore messages.

The "whats app" number on their web page.
Still left as 1 tick 2 weeks later.
Why have this as option if you can't deliver it.

The parking eye starts billing as you enter.
Which by the time you walk over to the pay point with small children who you have to secure 1st.
Then parking machine was faulty. So took a little time to use pay by phone app, which starts payment from when you start paying and not when you arrived.

Plus they ignore British parking association guidelines on parking.

The car park owners do respond to a few posters. But we all know this is just PR as the person receiving the message can't reply to it.

Never park there.

"Hideous scam company - don't pay them a penny :)"

After parking in Liverpool at Cains Brewery/Baltic market, they issued a parking charge of 60 pounds days later. When I inputted my details into their parking machine, it charged me 2 pounds, which I paid. When I drove into the parking lot (and this is their mistake), there was ZERO signage visible in the dark that mentions you need to enter your registration BEFORE you leave your car in there, and not after you drive out like most car parks, that charge you once they've calculated how long you've been (you know, real carparks that actually have ANPR). This is not a car park, it's a square of concrete with no barrier or anything, no signage, nothing in the dark that mentions this. I, being a decent citizen, did not try to outsmart how much I owed. I literally do not care about paying the full amount of hours worth of parking - its literally around 4 pounds. So, this parking charge, which suddenly and randomly increased exponentially to 60 whole pounds, makes absolutely zero sense. They take decent, normal folk who have actually paid for their parking and rinse them like a daylight robbery. Therefore, with a terribly non-signposted concrete area/parking lot that doesn't have any electronics or technology that tells you you pay BEFORE, why should anyone be charged such an exponential amount? They did not even realise that this was their mistake - they just assumed I overstayed parking for no reason - I input my details, and THEIR machine, quoted me 2 pounds, which is why I paid it. We cannot allow such disgusting companies to completely rob innocent folk who are not trying to cheat or lie to the system - things like this should go against common human decency. I don't think they realise they have lost multiple customers over this and completely deters anyone from actually using their car park. I would much rather go to a parking place that actually looks after their customers. This is truly disgusting - long story short, I won't be paying a penny to them, and they owe me for the distress.

Apologies to Cains Brewery, I won't be coming again. I have also emailed them on social media as well as sending them the Trust Pilot page to show how much business they've lost because of this scam company. Oh also, to everyone reading, you are not legally obliged to give this bunch of hideous scammers anything!

"BEWARE!"

BEWARE!! AVOID THESE CARPARKS AT ALL COSTS!!!! Terrible fraudulent company who don’t reply to emails and just keep increasing the charge with no faculty to speak to anyone or appeal via the instructions given on the voicemail on the mobile number provided on the letter (I’ve rang the number on numerous occasions and always goes to voicemail) I presume the ONLY two good reviews on here are to the two con artist who run this fraudulent company!!!

"Incompetent Thieves"

Signage for the payment app was incorrect so I apparently paid the wrong car park it seems. No acceptance that the signage is not just confusing but wrong. They don’t answer emails or WhatsApp and the payment page on the internet is broken. I paid because I can’t be bothered to fight it but they are just money collectors and they are not even very good at that. Very unpleasant company.

"Absolute Disgusting company "

Absolute Disgusting company
Received a fine and sent an email to appeal the day i got the letter, received no response then 2 weeks later another letter to say the fine was now £100 despite my appeal not even being acknowledges, several voicemails left but no response This company needs to be reported to the watchdog and trading standards as its a scam and should not be allowed