"Had a dental check up today and some…"

Had a dental check up today and some advice from Dr Jey. Great practice and staff, both professional and friendly. Always receive the highest standard of care and treatment. Has been my practice over 20 years. Perfect for standard treatment and specialised (dental implants etc)

"Woke up on Day 2 and all perfect. Cannot believe it."

I had been apprehensive about having implants. Big investment, pain, swelling, bruising, bleeding? None of those (well maybe costly!). I chose to work with a young and caring doctor. It was a risk. Should I go with the more experienced doctor? No I wanted to go with someone who would put their arm around me and have my back. So I chose Dr.Rakhee Vekaria and her fine nurse Alex who contacted me every day. They were both everything I wanted. I think Dr Rakhee is a genius and deserves to be recognised. Thank you both.

"TERRIBLE spamming problem"

Okay dental practice but they have a TERRIBLE spamming problem. I never opted in to receive marketing messages or any sales communication, yet they continue to spam me with both emails and SMS, despite me asking several times for them to stop.

"Always have great care from Dr Chirag…"

Always have great care from Dr Chirag Patel, from regular check ups to an implant. His warm and engaging manner make a trip to the dentist a very pleasant experience.

"A well organised and well equipped set…"

A well organised and well equipped set up with a good team of dentists. I think im being well looked after.

"Caring"

Bieng a very nervous patient ,from the moment I walked into Dr Chirag Patel's surgery he made me feel at ease. I know I will receive the best care and treatment with Dr Patel.

"Beware of any implant services at this…"

Beware of any implant services at this clinic.

I visited the clinic in October 2024 and was seen by Dr Mohini Gorsia for an emergency appointment. As it was outside her expertise, she asked Dr Balwant Vekaria for a consult, who is an implantologist with 38 years experience (supposedly).

I went in as I had an implant fitted a couple weeks before in Romania and my gum was slightly swollen so I thought I’d check it out. Once he looked at the X-ray he quickly said it's infected. Then he just inserted a tool straight through my gum and started tugging at the implant back. He then said it’s for sure infected and the implant is mobile and didn't fuse to the bone because of the infection so it needs to be taken out and kindly quoted me £350 for this.

I was apprehensive so I asked for the X-ray to be sent to me, sent it to my dentist alongside a video of my gum. They said it’s unlikely it’s an infection and it’s most likely a piece of the bone graft that migrated to the gum and that it’s not so uncommon. Because I was worried, I flew to Romania to have it checked and of course there wasn’t anything wrong with it, it was just bone graft as suspected which just eliminated itself.

Fast forward to now, I have had the crown fitted on the implant for 4 months and there’s been no complication whatsoever. I am really baffled that someone with so much experience could be so wrong, I want to give them the benefit of the doubt but I would absolutely stay away of this doctor and clinic. Had I listened to them, not only I would've lost thousands of pounds but I would've gone through many unnecessary procedures and cause further damage to my teeth.

"Another excellent treatment …"

Another excellent treatment from one amazing hygienist. Irina, thank you for being so patient and caring with the treatment you provide. You put so much care in everything you do, your gentleness, and attention to detail when you are cleaning my teeth as you know how sensitive my teeth and gum can be. I never know a hygienist can make me feel at ease and fall asleep when she was cleaning my teeth! Thank you! I am so greatful to all London City Smiles staff and practitioners. Thank you for giving me an amazing smile.

"Great check-up with Dr Rakhee today"

Great check-up with Dr Rakhee today.
Clear and informative.
Impressed by the tech also: Never had a 3D scan before!

Thanks for the great consultation’

"Amazing care provided"

Amazing experience:
I have been a patient at this dental practice for a number of years, after previously avoiding dentists as a consequence of high anxiety levels. Claire is the most patient, compassionate and caring dentist who always explains all aspects of dental treatment in a friendly and informative way. I would not go anywhere else and cannot thank her enough for the wonderful care and patience she shows.