"Update renewal made effortlessly"

Update renewal made effortlessly, awesome!!!

"Updated my MK 808 with no problems."

Updated my MK 808 with no problems, very happy with their service.

"Autel licence renewal"

Had great service from Stacey. Made the updates effortless.
Thank you

"Excellent service"

Excellent service, value for money, did what it said. Very easy to access no messing about just pressed download and it was done.

"Item either faulty or miss-advertised but getting refund was difficult"

Purchased AL619 diagnostic tool which according to the website should work with Mercedes. Despite Sprinter van being on the tool set-up menu, the tool would not read the ABS fault codes. I emailed Autelstore but they wouldn't confirm if the scanner was faulty and that my Sprinter van should definitely be compatible. I asked the specific question multiple times but they would not respond so I was forced to send the tool back and ask for a refund. They withheld 10% of the £79 purchase price for "restocking" and would not cover the return postage costs. I managed to get Paypal to sort out the withheld 10% but I am still down on the postage costs and don't know whether the item was faulty or just didn't cover my Sprinter van despite being advertised as such. i still need a tool to read the fault codes but I wouldn't buy from these people again. After the withheld 10% was refunded I received an odd email from their customer service saying "I do really be shame on you
Never buy from us, I will set your details in our blacklist".

"Superb seller, Very fast delivery in UK and the MK808 is a absolute bargain!"

Great service, Great product and great value.
1. Firstly, I am a genuine UK buyer and this is a genuine review of my experience, to hopefully inspire confidence in anyone worried about ordering from the Autelstore.co.uk.
2. I ordered my MK808 scan tool at 10pm Saturday evening, and it was delivered to me at 10am Tuesday morning, so VERY fast shipping especially taking into account it was ordered at the weekend.
3. I received order confirmation detail emails within minutes of placing the order, and they have very good contact information and "Chat" function on the website.
4. Items which are clearly marked as "Shipped from the UK" are shipped free of charge from the UK and no other fees or duties are payable.
5. This is a legitimate business/website and in no way a scam. Yes, Autelstore.co.uk is a China based business, which is made quite clear if you read the information provided. They do not try to hide this fact, and the conditions of sale and return are transparent.
Buyers, giving negative reviews for the items being "grey" imports, or not compatible with UK vehicles are not fair. The scanners are genuine Autel manufactured scanners and have the same software and functionality regardless where the are purchased from. (NOTE: No scanner regardless cost, manufacturer or origin, will ever cover every vehicle make/model and/or every function. Check before you buy!
6. I registered and activated my MK808 on the manufacturers website "pro.autel.com", without any issues, and the scanner connects and receives updates by WIFI directly on the device.
7. From my experience....Its 5 stars.
8. It is up to the individual to make an informed decision on where to buy from. I paid nearly 50% less buying form this supplier (I paid just £315). The same/equivalent 808 model from the authorised UK distributor (Karnetic) Autel.UK will cost £495+VAT = £594).
Hopefully this review will help others in deciding to buy from this seller, and have confidence that they will receive a genuine device, with fast deliver from within the UK.
However, If you want UK based warranty and support you will pay double the price from the authorised UK dealer, its that simple.
I was fully aware of the terms of sale and more than happy with the product, service and 50% saving from Autelstore.co.uk.
The MK808 is a superb scanner at a bargain price. The MK808 is a huge improvement in capabilities (over my SnapOn scanner), and the new 2023 version has android 11 operating system, and now includes 38 service functions, Hot tests and bi-directional active testing.
I have already diagnosed a cracked tone wheel on my wife's 2016 Hyundai Tucson with the live data graphing/recording function of the 4 wheel speed sensors, saving me a lot of time/money. Almost paid for itself on its first use.
PS.I am a (retired early) automotive engineer with 40+ years experience in diagnostic techniques, and the MK808 is an absolute bargain for home/small workshop use. Just get one, you won't be disappointed!

"Gray imports no warranty or uk support…"

Gray imports possibly fake cloned devices as they dont do nearly half the functions service hot funcions advertised no warranty or uk support and they will never refund in full if its not as described or faulty very rude and offensive customer services refuse to issue any refund or return label avoid the temptation of a cheap scan tool its a scam!

"Great product and fast delivery like…"

Great product and fast delivery like always. Recommended!

"All good purchase update for IM608…"

All good purchase update for IM608 small delay but everyone work fine
Good communication
Highly recommended

"IM508 and XP400PRO Delivered within 2 days"

Ordered and within 2 days I had my IM508 & XP400 pro delivered.
I've just recently ordered a Gbox 2 and transaction was smooth with great price. Well done Autel