"First class support "

All the help in on our decision making a year or more before holiday first class, then when we arrived in Florida with a hurricane on the horizon, what fabulous support we received, phone calls and messages sent , everything possible was done to make us feel safe 😀
So please trust these guys and you're sure to have a holiday of a life time .

"This is the second time booking with…"

This is the second time booking with Ocean Florida. The customer service has been excellent, both times I booked with Darren and I had large parties so lots of back and forth, but he called when he said he would he waited for me to be ready to book but did not pressure me at anytime. Everything explained in detail and understandable.

"Ocean Florida were with us all the way…"

Ocean Florida were with us all the way from booking the holiday right the way through
The staff were efficient and extremely helpful and made sure all aspects of the holiday were in place including flights car hire and a wonderful villa. Will definitely use again

"Great customer service and friendly"

Great customer service and friendly, knowledgeable advice. Kate was so patient and helpful when giving lots of different villa and flight options to choose form

"Darren was very aproachable and gave…"

Darren was very aproachable and gave detailed information.

"Ocean Holidays"

Ocean Holidays - OFL20025505

Beware if offered a credit note in lieu of an unforeseen cancellation.
My family dream holiday was cancelled due to Covid19 I was a offered a credit note (value of which was more than my deposit- so it seemed a good deal).
Being made redundant during Covid19 meant I could not afford to use the credit note.
Ocean Florida said the credit note would not expire & extended the credit note to be used by 2024.
When I rang earlier this year saying I could not use their note this year and as I had been told they do not expire can they extend again - their abrupt response was no it has expired.

Apparently they are happy with their new position that the credit note has now expired despite never warning me it would expire.
Shocking I should have simply taken my deposit back - I have lost total confidence in the trustworthiness of this company.

"Dream holiday"

Only just booked my holiday to Memphis Tennessee with Jamie and made booking a happy experience for me and made sure I had all the information needed before booking and he kept in contact with me fully along the way by phone and email to make me feel secure with my booking.
Very happy I chose Ocean Florida.

"Brilliant company "

I have used this company 7 years ago and am a returning customer. I cannot fault them. Every step of the way from booking to returning home everything was spot on! If I had any issues pre travelling I rang, spoke to a human and my concerns were dealt with straight away and confirmation sent. Would definitely use again and recommend

"Good experience every holiday"

Good experience every holiday, any issues are quickly resolved, friendly staff and not pushy.

"Amazing Holiday company"

Booked for the first time through Oceans Florida We stayed in the Windsor Hills complex on Disney's doorstep We had a 3 bed villa with private pool and hot tub the villa was spotless with a playroom with pool table air hockey video game machine so our son loved it. We had everything we could possibly need ( all the kitchen and cleaning stuff you have at home was in the villa). Oceans Florida have been absolutely amazing from Booking to coming Home we were there through Hurricane Milton and they kept in touch every couple of days days to check we were all ok. This is a very professional and friendly company all the staff are helpful polite and friendly we genuinely couldn't of asked for more ( we also purchased all the park tickets through them which saved a few pounds)
Thank you for making our Holiday a dream Holiday and we are already planning the next one. Thank you to all the staff that helped from start to finish Well Done.