"Good service"

Was amazed how quickly my order was dispatched and packaging was good to ensure goods didn’t get damaged. Quality looks good

"Good price"

Good price. Product was well packed and delivered as advertised.

"Keen price and fast delivery."

Keen price and fast delivery.

"Shocking customer service & def not uk…"

Shocking customer service & def not uk based.

I called & checked my product was in stock before ordering & spoke to a sales advisor.

I then ordered said product on a four day deliver max. I chased on delivery because my account stated shipped.

Nothing has been shipped & the product is not in stock!!!

I am now trying to organise with customer services, who appear incompetent, to cancel. I need to email for a cancellation whilst being on the phone to a customer service advisor.

A shocking online shopping experience. Scripted responses from customer services. Thank god for paypal & their dispute options.

"Truly appalling service"

Truly appalling. I ordered a shower surround and paid extra for next day delivery. The item arrived incomplete, missing the top and bottom runners. The call centre was closed despite showing as open on their website. A total of 20+ emails and phone calls were needed to arrange a return and replacement. Refund took three weeks to be processed and this only happened when a charge-back was initiated via my credit card. No less than four promises of a call-back were broken and no response to complaint email ever received. I cannot convey how angry and disappointed I have been dealing with Bathroom 365.

"delivery time unacceptable ..only order…"

delivery time unacceptable ..only order from this company if you can
wait up 6 working days .

"Despite a longer delivery date than…"

Despite a longer delivery date than stated we are very pleased with our purchase of shower screen. Lovely, courteous staff and delivery courier all very professional. Would certainly recommend.

"Product very good"

Product very good. However delivery man not helpful. Not allowed in the property so would not help in locating the box in the appropriate room

"Product as described"

Product as described, reasonable price, arrived on time.

"Very good"

Very good to do business with