Zap! Creatives

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626 reviews
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Customer Reviews about

Zap! Creatives

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Lizzy Khajeh

5.00/5.00

"Great Quality"

Excellent quality print, high quality materials, I love that the acrylic is recycled and the wood is responsibly sourced, makes for great branding for my products too. 100% will reorder!

03/05/2024

Anticia J.K.

4.00/5.00

"Good for the price"

It was my first time getting stickers from them, and I took the 100 piece for 30 pound offer, 5 designs. The printing is pretty, the colours were good, the only reason I didn't give a 5 star is because the edges of the die cut stickers were a bit raw. It doesn't impact the sticker itself (it was just carrier paper), but it does impact the buyer experience. But since it was overall cheap, I have no complaints.

I was worried about the free shipping I chose but it arrived safe and sound.

I will likely to use their services again.

14/03/2024

Laura Robb

5.00/5.00

"Simply the best quality!"

Simply the best quality and my go-to for all my current printed products. Always an excellent service and I recommend to all my other small business friends.

02/03/2024

Allison

5.00/5.00

"Gorgeous stand, wonderful purchase"

I was actually able to order a single copy of my product from Zap! (as opposed to ordering in bulk, which so many acrylic stand makers require!), and the quality is wonderful, as was the consulting process leading up to its production. I accidentally snapped one piece (acrylic stands are notoriously fragile) and they sent me a replacement very quickly when I expressed my concerns. I had this made as a gift and the recipient loves it dearly. :) Despite being an amateur myself, Zap! made something that looks incredibly professional. Absolutely worth it. I'm definitely coming back to work with Zap! again!

19/01/2024

Emily Collom

5.00/5.00

"Exceeds my expectations every time!"

I have only had great experiences with Zap! Creatives. They are responsive to messages and have always been able to deliver within their stated time frames. I feel they truly care about producing great quality products for their customers; I have approved artwork and then when they have printed it, they haven't been super happy with it so they will contact me to let me know, make adjustments, and reproduced my order so that it's perfect.

I have placed a number of orders now and they exceed my expectations every single time! Any minor issues I have had, have been dealt with in a timely and professional manner which has increased my trust for this business.

31/12/2023

Derick McGill

1.00/5.00

"Terrible customer service"

This company has terrible customer service and only cares about money. They sent me someone else’s order. Then after 2 weeks from my original order date, they resent my order via a different mail service and told me it would take 5-12 weeks to arrive and they refused to give me any kind of refund or make it right in any way. Sadly, it was just a sample sticker sheet and I was going to be ordering many more from them, but now they lost my business. I disputed the charge and my cc company sided with me. Just a terrible experience overall.

Edit to response: An non-empathetic sorry while stating your shipping policies isn’t necessary and only makes you look worse… YOU made a mistake and sent me the wrong items, causing shipping time to be weeks, possibly months longer. And it was a sample sticker sheet. Could fit in an envelope with basic postage. Not going to pay 20gbp just to get an envelope. You fail to understand what customer service is about.

22/12/2023

Steve R

5.00/5.00

"Very pleased"

I am a first time customer and am very pleased with these Eco Metal Pin Badges, which arrived today. Zap! Creatives' process has been expert, professional throughout and the results show that.

21/12/2023

Pamela Joy Trow

5.00/5.00

"Quality product (die-cut stickers)"

Quality product (die-cut stickers). I appreciate this company and their commitment to being the best!

20/12/2023

Purple Peach Studio

5.00/5.00

"Wooden charms and pins"

I've placed several orders for wooden charms and wooden pins with Zap! Creatives and love the results. The printing is crisp and vibrant, the artwork setup and proofing process is super simple, and their tracked shipping to the US is fast. I always appreciate the extras they include (presumably in case of breakage or printing errors). Looking forward to ordering again!

15/12/2023

Sh

5.00/5.00

"Quality products and customer service"

Quality products and customer service. Ordered A5 glossy vinyl sticker sheet, customer service was quick to answer my questions and proof, package arrived fast. Colors on sticker sheet are nice and quality is good.

10/12/2023
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