"Very knowledgeable person"

The technician gave very clear instructions and was very patient. I never felt hurried or flustered. He walked me through everything and we were successful in booting up my PC. I was very happy with the experience and results.

"Very helpful"

Very helpful

"Five stars are not enough."

I could not ask for a more patient person, as I am completely ignorant of my phone. Step by step and repeated as necessary!
thank you.

"Sven was very patient"

Sven was very patient, informative and completely helpful for resolving my problem with loss of access to Sling.

"I had problems with my child’s high…"

I had problems with my child’s high chair. The engineer told me how to adjust it – now it’s comfortable.

"I was put onto ask-crew by amazon"

I was put onto ask-crew by amazon, at no time was it mentioned that the initial payment was their way of setting up a subscription.
Bearing in mind this was a one off issue that they failed to solve.
I would recommend any issues look else where.

"Quick response but Expensibe."

Quick response but expensive.
I got a quick response but the only cost that was mentioned was $1 to get to a tech and that was refundable.
I actually discovered and repaired the issue while the tech was walking thru his pre staged steps.
The call was short and I was surprised to get hit with a $38 charge.
I will spend more time working through future issues before requesting tech support.

"Balcony insulation tips"

They gave me great advice on properly insulating my balcony. Following their tips improved the comfort of the space and saved me money on heating during the colder months.

"Professional and helpful"

He coped very well with a clueless customer. Patient, clear and sorted the problems despite a long session
But not happy at being charged£25 and put on a rolling contract. Not sure EE should have delegated to them

"The support was immediate"

The support was immediate. My child developed a fever at night – a pediatrician on the platform advised me on what to do before the doctor arrived.