The LEGO Group

Events & Entertainment
badge Company profile claimed
805 reviews
Overall Rating
Customer Reviews about

The LEGO Group

Write a review about www.lego.com
Show Reviews

Lisa

1.00/5.00

"Sämsta black Friday någon sin"

Sämsta black Friday någon sin. bara på s**t som vanligt som mab inte ens är intresserad av!!!

24/11/2023

Sylvie

2.00/5.00

"trop compliqué"

mon mari m'a offert R2D2. Les explications sont trop compliquées et il manque des étapes. Obligée de défaire pour voir ce qui manque !!! Dommage

23/11/2023

Liam Sanders

5.00/5.00

"Replaced Part"

We likely misplaced or possibly didn't receive 2 pieces. We reached out, and Lego promptly sent replacement pieces. Perfect!

22/11/2023

Florian

1.00/5.00

"Unbegründete Sperrung Lego Account"

Habe jahrelang Lego Sets für mich und meine Kinder gekauft und war treuer Kunde. Nun wurde mein Lego Account ohne Angabe von nachvollziehbaren Gründen gesperrt - meine Vermutung nach liegt das an einer Bestellung, die nicht bei mir angeliefert wurde und ich mich angemaßt habe, nach der verschollenen Lieferung nachzufragen. Lego hat übrigens hierzu keinerlei Hilfestellung geleistet und die Entschädigung sollte ich bei Paypal eintreiben. So zerstört man eine Traditionsmarke. Nie wieder - weder Sets noch Themenparks etc.

21/11/2023

Andrew Harding

5.00/5.00

"Lego always provides superb products"

Lego always provides superb products, great ideas and ranges too. The Insiders is also a great incentive too and there are many money off, items to win etc that is on there. Lego have absolutely amazing customer service and are always happy to help if needed. I really enjoy purchasing from Lego as well as building the sets too. Keep up the amazing work that you all do and have a superb day. Thank you for being AWESOME 🤩 😁

19/11/2023

ML

1.00/5.00

"Insiders...what a joke."

With a huge fanfare...its the (rebranded) Insiders weekend. Problem is theres issues with their rewards program. You can see the rewards. You just cannot redeem. What a joke.

17/11/2023

Maggie

5.00/5.00

"Dpd hat das Paket in der Mülltonne…"

Dpd hat das Paket in der Mülltonne abgelegt- die Tonne wurde an dem Tag geleert! Ich bekomme das Geld über Paypal nicht zurück. Danke für nichts…

----------------

Update: LEGO hat mir ein neues Paket zukommen lassen :-)

13/11/2023

Marta Vallejo Munoz

5.00/5.00

"LOVE IT!"

I have always loved LEGO's but have never been able to get them delivered fast. Thanks to Trustpilot however, I was able to get fast shipping, great quality, and reduced cost!

12/11/2023

chadbdm

1.00/5.00

"never use for gifts"

i ve ordered 6 days ago, still haven't received. total disaster. missed birhday, unable to leave a comment/feedback anywhere. What a shame

12/11/2023

Sharon Coggin

5.00/5.00

"Great experience!"

After placing my order on the 05.11.23 , I was extremely worried after reading all the recent reviews. Luckily I did not have any issues. I received an email to say my order had been shipped on the 8th , with a link to DPD tracking which initially said ,they had received the details from the sender . I then received a further email from DPD on the 9th to say my parcel would be delivered on the 10th ( today). This was followed by another one this morning to confirm my 1 hour time slot. I was also able to track the delivery with my DPD app. My parcel has now been delivered this morning , 5 working days after purchase. A very positive experience with Lego and the courier.

10/11/2023
Built for truth-seekers. We collect real reviews so you can find reliable businesses fast. Share your insights—help the next person out.
© 2025 - All rights reserved

Latest from the Blog

--