"All about extracting cash, not blockages"

Added second man unnecessarily to cost. £220 for 20min jet wash into access point in front garden which didn’t clear blockage. Wanted same fee again if we crossed over half hour mark to investigate further. Abandoned them and went for better options who charged similar amount to actually do the job.

"To be avoided"

To be avoided! The lady on the phone taking appointments completely lacked any sort of customer service. We had arranged for someone to come out to our house this morning as we currently can't use our bath, shower or washing machine without the downstairs loo flooding and for a family of 4 with 2 very young children, those are pretty essential! No show this morning, called and again spoke to the rude woman on the phone and was told the guy might show up this afternoon. Got to 4pm and still no news. Have cancelled the job with them now and gone to another company thanks to seeing the reviews on here. Dodged a bullet by the looks of things!

"Drain Busters Bracknell"

Terrible service from Drain Busters Bracknell. They did not listen to what I thought the problem was and went ahead with a lot of expensive work that I did not need. They left having not fixed the problem - my toilet was still blocked. I had to call them back and eventually they did fix the problem but charged me for the extra time, et cetera.

"AVOID!! DON'T GET CONNED BY THESE CON ARTISTS!"

AVOID!!! DO NOT EVEN BOTHER WASTING YOUR TIME!!!

Called them out to check a blockage in my outside drain. Before I arrived to the property, they had already attempted to unblock using a jetwash. Mentioned he couldn't put a camera to check any blockage without ripping out the drain and gully. Quoted £1200 minimum and mentioned he did a work recently for £2800.

Ended up calling another company called Drain In blockage for a second opinion and they unblocked it within 30 seconds!! Saved myself from being conned over £1k! All that stressing for no reason!

Honestly they should be reported to trading standards for deceit and lying as clearly the other reviews show that it's a repeated trend of theirs.

"Not even a 1 star"

Not even a 1 star!
Do not touch this company with a barge pole!
They have just charged my 85 year old Mum , whose husband is seriously ill in hospital, £3,839 for three hours work!
She was asked to sign some paperwork which she didn’t understand which wavered her rights to cancel.
She was not told how much it would cost to do the job which ended up being £3,839 for cutting roots from a drainpipe and relining the pipe. Three hours work! £88 hour per man. £2,160 for materials??? £639 VAT!
I contacted the company and was past over to the men who had done the work and they said they couldn’t do anything about it because that was what the company charges and he had explained everything to my Mum three times.
She is sat at home distraught!
I look forward to your reply DRAINBUSTERS.
I will be taking this further.

"Do yourself a favour and steer well clear of Drain-busters"

Started with a drain that needed unblocking, ended with having to replace a gully. Charge very high rates and they will tell you they charge £900+VAT to replace a gulley, but then they charge for material, machinery and labour, ON TOP of the £900. Final ask, £2,700+VAT for half a day’s work for two people. A gully cost £35 to buy, not £900. Just a rip off and my fault for not reading the reviews beforehand, because clearly this was not an isolated incident. Just stay away.

"Cancelled on a confirmed appointment"

Cancelled on a confirmed appointment, very disappointing after spending time making the arrangements for the booking! waste of time.

"Lined waste pipe but failed to allow for air vent so downstairs toilet no longer works find the cause of a…"

They were called to find the cause of a rodent escape hole.They lined the waste pipes from the sewer back to the domestic outlets from the house but failed to take into account an air release vent which they have effectively blocked off so that the toilet flush no longer works.Despite frequent calls to their ‘head office’(does it exist?) I am unable to get any response from them except promises to get the operators involved to contact me.This is going to be a very expensive job to correct.

"Called to get a quote for outside…"

Called to get a quote for outside kitchen drain unblocked and was quoted £44.50 for fist inspection (half hour) plus any further repair work but when two workers turned up both wanted £44,50 each plus £59.00 before even looking !!
So used a local company 'Drain Rescue' who took 1/2 {£100) tatal.

"Scammed"

I believe I have been scammed by this company. I have been charged £1800 to unblock a sewer pipe when I should have been advised to contact the water company who were responsible for the pipework. This has left me feeling vulnerable as I believe the 2 men who attended have taken advantage of my advanced years.