"Absolute con men"

Absolute con men. Totally incompetent. Didn't solve the blockage but pushed it to our neighbours. Then charged £356 for 45 minutes after they had quoted £45 for each half an hour. I've still got blocked drains!
Do not go near these people!
Edit: An engineer from Southern Water came out and absolute laughed at the suggestion that this was a two men job. It took him less than 10 minutes to find the problem and solve it. He confirmed that the cost I was charge and the service I had received from Drain Busters was ludicrous.

"Absolute NO from me..."

Incompetent isn't the word. I paid £250 plus additional costs caused by this company.

Their job was to unblock a drain which served my kitchen sink and dishwasher. Guy turned up and refused to try rodding the drain (it was apparently never going to work) so he jetted the drain (flooding my boiler as the water went straight up the overflow pipe), and then told me after sticking his camera in the drain that it had collapsed, then quoted me £2,000 + VAT to fix it.

I contacted my Housing Association who sent out Metro-Rod, who used a plunger and 10 minutes later I've got a clear running drain.

Cost me £350 all in for them to diagnose a collapsed drain that didn't exist, and if they'd done the job properly it would have been £44.50 + VAT for them to rod the drain as the second company did successfully.

I've sent several written complaints under the Consumer Rights Act 2015 as their work wasn't carried out with reasonable skill or care, still waiting for anyone to reply so my next step is small claims court.

Don't bother trying to get anyone to commit to talking to you, 'Hope' who seems to be in charge of the operation told me 'you don't need no surnames' when I asked for hers.

I would strongly suggest not engaging this company, one of my phone calls where I explained (AGAIN) what my problem was, the call handler (who again wouldn't share her name) said 'oh, is that Victoria?', so clearly, as I'm not Victoria, I'm not alone.