"Wrong color shipped and customer service hasn’t resolved!"

I ordered a turquoise patio umbrella cover but received a red cover instead. I notified Abba Patio Customer Service and received an email offering a $6 refund, stating high shipping cost involved in processing a return and exchange. I immediately replied that will not work for us and asked for the product I ordered and paid for. I have followed up with two additional emails but have received no further response from customer service.

"Would buy again!"

These guys sell amazing products, they are a bit on the pricey end, but very good quality. Only gave 4 stars because delivery took a bit longer than anticipated, so I would recommend ordering just a little in advance, but not by much.

"Continued issues with delivering right items"

Two different orders - both times received the wrong item. First item was wrong color - reached out to Abba and they credited back some money which I was fine with. Ordered another item and I was given the wrong item and it was broken even if I decided to keep it, it was not useable. I was refunded the money for the purchase however I decided that I can no longer order from Abba if they cannot properly fulfill orders

"Waited an hour on the phone with no…"

Waited an hour on the phone with no response. Then sent an email with no response. An order was delivered and stolen. I was home all day and i have a sign that asks all deliveries to ring buzzer - that calls my phone and i can come out. This didn’t happen. I haven’t heard anything regarding a replacement umbrella or a credit to my credit card ( i want a replacement - the product is good).

"Great products and great customer ervice"

This has been my second umbrella that I have purchased because I like them so much they have great costumer service speedy response to emails and very professional they make great outdoor umbrellas

"Fantastic Quality Umbrellas"

This is my second umbrella purchase from Abba Patio. My first one was destroyed in storm because I left it up - no fault of the manufacturer. Your umbrellas are fantastic, high quality, and I've recommended them to many people. Customer for life, because I'll probably forget to put my umbrella down again in the future!

"Great resolution"

They offered a more than fair resolution for a need for parts that I had.

"The cover didn’t fit my umbrella"

The cover didn’t fit my umbrella. I set an email to your service group but haven’t had a response. So far you service isn’t good.

"great communication speedy delivery"

great communication speedy delivery

"Timely replacement of 9-11 umbrella…"

Timely replacement of 9-11 umbrella cover