"Rockstar Gold Standard!!"

There's customer service, and then there's CUSTOMER SERVICE!! You know the difference between the two by how your representative conducts themselves...professionally, concisely and with CARE! When they care about taking care of you, that's when you know you have a great person. Dana is a rockstar and made everything smooth and easy! She was even able to translate communication with another entity we had on the phone! ;) Can't beat that!!

"Absolutely amazing experience"

Absolutely amazing experience. We had a problem with our other bank, transferring money over to Horizon, but they stuck with it and got everything done in a timely manner.

"It was a great experience working with…"

It was a great experience working with Mercie Davis. She was very polite and explaining everything very well. Making this decision more comfortable and easy.
I would recommend this to my friends who want to protect their investments.

"Samantha was absolutely amazing"

Samantha was absolutely amazing. He was prompt, had wonderful customer service, and she was able to connect with my previous investor and get all required documents prepared for my transfer of funds.

"Bree was very knowledgeable and…"

Bree was very knowledgeable and friendly on the phone.

"Great personal attention through onboarding process!"

After poor impersonal experiences with other Trust Companies, Horizon is a breath of fresh air! They answer the phone, they are knowledgeable and responsive and walk you through every step. I greatly appreciated the help from Brandi and Samantha during my onboarding process and can gladly recommend Horizon to others!

"Exceptional Customer Service "

I needed assistance with completing some forms and information on sending a wire transfer. Taddie walked me through all of the forms and assisted me with the wire transfer information. Thank you again Taddie for everything! You’re an exceptional customer service rep. and a great asset to your company.

"Continue in Excellence: Horizon Trust and Representative, Ms. Alicea Royal"

I received the pleasure of communicating with Horizon Trust representative, Ms. Alicea Royal. Ms. Royal went beyond the call of duty to make me comfortable with the Solo K process and procedure. Ms. Royal was patient and professional at all times. She made certain that I was fully informed. Ms. Royal cares about the client and the client's success. I found Ms. Royal to be mature and wise. When the process concluded, I was encouraged, inspired and hopeful that the best is yet to come in every area of my life. Kudos! Continue in Excellence!

"75% of funds still not transferred after 5-months"

It’s been over 5-months and 75% of my funds still haven’t been transferred yet. Disclaimer: I had many, many brokerages to transfer over. Every timeline I’m given has been missed and my latest follow up has been ignored. Horizon already charged me their fees despite the fact that it’s almost been half a year and I still don’t have the majority of my funds in my account yet. I’m really not even confident my transfer is still being looked at at this point.

"5 Star Experience with Horizon Trust!"

I had an excellent experience with Horizon Trust! From start to finish, their communication was top-notch. They kept me informed every step of the way and were always quick to respond to any questions or concerns. They truly stayed on top of everything, ensuring that my needs were met and everything was handled efficiently. What stood out most was how quickly they got things done without compromising on quality. Highly recommend them for anyone in need of trust services—professional, reliable, and incredibly efficient!