"This is the worst company with the best…"

This is the worst company with the best advertisements. I was lured in and signed with them and sent a lot of money. I dealt via email with Matt Bidstrup. I gave Trace everything I had on my Baltimore great grandparents who I had been researching for 40 years. I asked for their port of entry since I could not find it and where they came from in Lithuania. Instead, after months and months and months, I got their Baltimore addresses and their children’s birthdays! Nothing that I asked and paid for instead they sent everything I had discovered decades before by visiting and researching in Baltimore. Last year, my husband hired a professional genealogist in Sicily who promised him 5 generations in 3 weeks for $800. I was skeptical because of Trace’s disgraceful service but guess what? Three weeks later he got birth, death, and marriage records for five generations as well as a magnificent family tree. Trace is a rip off and probably farms out to novice genealogists. They wouldn't refund my money. I got nothing I paid for. Don’t use them. They are the worst. I am still seething. Hire a professional!

"Rewarding and transparent"

I appreciated that no one from Trace over-promised what could be achieved in a difficult search. Also appreciated the transparent pricing and there was no subsequent 'upselling'. The final report contained information that I had not been able to find for myself, and was well-written. I thought it was money well spent and would use this service again if I come across another family history hurdle that requires some professional knowhow.

"I really liked the updates"

I really liked the updates. It got me excited for the next update. You always do a great job and follow through.

"All in all, I'm pleased with the conclusion of my project."

All in all, I give Trace a 5-star rating. This is based on the comprehensive documentation I received. And that I intend to take the recommendation to continue the research.

I find myself trusting the people at Trace after my experience with Austin Goodsell. The time taken to bring my project to a conclusion was over long. I don't expect that to happen again. And I want to be in touch with a representative of the researcher when I need to be. That finally happened, again with some difficulty.

Nancy Cooke McAllister

"Project 48342"

My research on a family ancestor had hit a brick wall. I decided I needed a professional genealogist help but had no idea how to start. Trace made the whole process easy for me. An easy questionnaire helped Trace pick the right genealogist, an expert in Canadian ancestry. I was given monthly updates on their progress and If I had additional questions they happily relayed them to my genealogist. At the end of the research I was provided a professional report on their findings, which was very extensive . In my case I was also provided with a GEDCOM file. I was very satisfied with their results and would recommend Trace to anyone who needs help breaking down an ancestral brick wall.

"Super helpful"

Super helpful

"They discovered land records that would…"

They discovered land records that would have been time consuming for me to find and summarized in an easy to understand report.

"The Trace DNA course helped me understand how…"

The Trace DNA course helped me understand how to use DNA results in my research in a way easy for me to follow and retain.

"A wonderful introduction to Genetic Genealogy!"

This was a great experience for me. I learned so much. I liked that you could work at your own pace. It was very thorough and easy to follow. The Skills practices were a great learning tool for me. It was also great to study the appropriate case studies. I feel I need to review and practice clustering and pedigree triangulation more to be more confident in these methods. It is good that I can refer back to this in the future. I am sure I will do so! Thank you for the concise and easy to understand course!

"end results were organized,and easy to…"

end results were organized,and easy to read. my end results were not met, but i did a good search. my subject parents were not found. my subject where about past 1885 was not found. the end result is i had completed a search. i turned it over to trace knowing they could do a better search than i did. trace found more documents than i did. bottom line trace did a good job double checking my work, and organizing the results. GOOD JOB TRACE