"Excellent service"

Excellent service, everything arrived on time, in perfect condition. My cats love Whiskas and enjoyed the blink sachet added as a freebie.

"Dog food order"

Website stated if ordered within 2.5 hours would get next day delivery. Paid for express delivery and order didn’t arrive until three days later. Emailed company three times didn’t have the to respond. Did get an email from carrier saying delayed. The food was as ordered but customer service very poor. Did give the company an opportunity to resolve but to no avail

"Great service for a great price"

Bought two bags of Hill dried dog food and it worked out £28 cheaper than with my previous supplier. Excellent service and delivered on time. Will definitely be buying from vet shop from now on

"Very Pleased"

Pleased with the orders for my aging cat's kidney disease. She is fussy but does eat the food which arrives promptly. No complaints.

"Very satisfied"

My dog eats wet food and as she is a large dog all those tins are too heavy for me to carry from a shop.I had been aware that my previous supplier's price had crept up so I looked around for a new supplier. Even with a delivery charge VetShop worked out cheaper than the household name I had been using.. Also the price didn't depend on a subscription, meaning that I can order when I want. The web site was also easier to navigate and the delivery was quick and efficient.

"Good"

Good, fast, affordable price.

"Good price and easy website to use"

Easy website and better prices for branded dog food than other suppliers. Delivery much quicker than expected, packaged well with no massive cardboard box to recycle. Will use them again.

"Great Shop, Great Value, Not So Great Courier"

My labrador, Horatio, MUST have a Dentastix before bed and so they are a necessity in my house. i had been buying them at a low cost from Amazon. However, I stumbled across VetShop purely by accident (thanks Google) and I’ve paid almost half the price that Amazon charge. My only criticism is that they use Evri as the courier. Not only are Evri, quite literally the worst courier in the world (and if you haven’t had the displeasure of having Evri deliver, try to deliver, fail to deliver or just not even bother attempting to deliver your order, then don’t just take my word for it - Google!) and as Evri don’t deliver to my house because the local delivery guy thinks my drive is too long to walk for his rotund figure and so takes a photo of my house (with me waving at the window) and says nobody was at home, I had to have my order delivered to a friend. Evri took a few days extra to deliver than I was told to expect but I know with using Evri, it’s a game of pot luck (and if you read the reviews on here, you’ll see that all of the negative reviews about VetShop are actually about Evri). So if you’re not in a rush, and you don’t mind having to collect your order somewhere like Basra, then definitely use VetShop. Despite my rant about Evri, and VetShop’s questionable decision to use them, I will continue buying Dentastix and treats from them.

"Very easy online ordering .Excellent…"

Very easy online ordering .Excellent prices which compare favourably with the bigger franchise .
Plenty of ways to contact the firm should you want to .
Items arrive well packaged & protected .
Will recommend this seller highly .

"Natures Menu Country Hunter tinned food delivery "

On receiving my parcel the box was ripped and battered, a lot of the tins were dented not sure if due to
delivery or if they were dented before being sent.