"Amazing bag"

Amazing bag! Our little guy loves it and it’s comfy to wear. Would recommend

"They are not responding"

They are not even responding to a query about an order. Taking orders and funds but not fulfilling. A complete scam

"Scam company"

Just as some of the below review stated, unfortunately as this company is closing down don't expect any kind of customer service or return options by them.
I've been disputing a payment for months via our banks as they refused to refund goods I wanted to return after buying on their website - as it's my legal right to.
Avoid at all costs.

"Company have unlawfully kept goods and payment, no response to correspondence. "

I ordered a dog coat in Travfurler's sale. It arrived but is the wrong size so I returned in in line with their returns policy. Travfurler have not replied to my emails, and their phone number is unrecognised. My dog is without a coat and I am out of pocket. I will be suing them.

"No Returns"

I ordered a dog coat in Travfurler's closing down sale. It arrived promptly but is the wrong size. Travfurler have not replied to my emails, and their phone number is unrecognised.

"Wow......"

Wow! Absolutely love this harness for my cat it has a really good fit - seems to be better shape for cats than other harnesses I have tried.
It is pliable and soft, and I am pleased with the colour I chose delivery was very fast as well!

"Don't buy your pet products here."

Don't buy your pet products here.
I've returned an item, no response, no confirmation, NO REFUND.

Their UK phone number and office is just a front and dead end.

Website managed from somewhere abroad.

Products cheap and much lower quality than advertised.

AVOID

"Fast delivery on this dog harness"

Fast delivery on this dog harness, and the product exceeded my expectations! The harness is durable, comfortable for my dog, and the quick shipping made the whole buying experience fantastic.

"Ordered pawswax"

Ordered pawswax, and specifically asked for send it to my UK address and not to my Dutch address. Wrote two emails directly and 1 through their website, got no respons and the pawswax is now stuck in the Dutch customs that wants me to pay an extra 22 euros handling costs.
They were keen to take my money but the customer service is rubbish (probably non-existent). Lost 45 euro’s due to their mistake. Don’t order from them.

"Rubbish product & rubbish customer…"

Rubbish product & rubbish customer service !!!
Order at your own risk !!!
Purchased a very expensive K9 Knavigate . Amazingly the zipper broke after only a few uses .
Travfurler unresponsive !!!
Not interested in customer , only the cash in their pocket !!!