"Will order again "

We finally received our covers after a significant delay due to a postal strike . The product is as advertised and looks great on our couch . I am considering ordering a second set . My only concern was the lack of response to emails I had sent looking for some clarification around my order during the shipping process.

"Horrible service extremely disappointed"

The items didn't fit so I requested a return label. They seemed like they cared but no label was received. I requested again a return label. No response. I then again requested a return label. Then they asked for photographs of the front and back of the tag on each item as well as
each barcode on the bag each item
came in. I complied. Still after 30 days
do not have a return label. I paid to ship
the product back. Hopefully I can get my money back for the product I returned. Will never order or recommend.

"Cover me Happy!!"

Soothing Home sofa and chaise covers are great! I have 3 cats and even with their claws, I don't get any 'pilling'. The covers are easy to put on and wash beautifully. I've been using them for months now. Highly recommend!

"Horrible Customer Service "

I have sent a dozen or so emails regarding missing items from my order. I had 1 response asking for photos. I sent what they requested and it took another 4 or so weeks for a response, asking me to correspond with that certain person. I have sent half dozen follow up emails and to date have not had a response. I just want my 1 bottom cushion piece and 4 arm covers that I ordered. AT LEAST A RESPONSE TO AN EMAIL WOULD BE A GREAT PLACE TO START. I give the customer service a ZERO for stars as they seem to care less once they’ve taken my money.

"Easy ordering process & delivered on…"

Easy ordering process & delivered on the day scheduled. Really like the material & how it fits the chair cushions

"Great quality and fit!"

Ordering was easy, shipment was fast, great quality and fit. I love the color and how my couch looks with my new covers! Definitely would recommend!

"ease of ordering"

ease of ordering. color is perfect, delivery was as promised. makes our room look great!

"Buyer Beware"

Buyer Beware! Sent wrong color and size. Took a week for them to answer emails. They refused to pay for return shipping to China.
Customer service never answers phone. They promise 24 hour email reply but took a week.
Do not buy! Better options are available.

"Great product and quality"

Great product and quality! Excellent service 👏 👍 I appreciate your support very much. I highly recommend

"DONT BUY ANYTHING HERE!!!"

DONT BUY ANYTHING HERE!!!
I ordered sofa covers for £130 , I was charged twice £260, delivering two sets. The product is not as the description, poor material. I had to pay £70 for the shipping return to China so I could request the bank to get my money bank from this place as they never pick up the phone or reply emails.