"We have used Outrageous cabins 4 times…"

We have used Outrageous cabins 4 times and have never once encountered a problem. Easy check in, beautiful cabin (mountain splendor) Starr crest resort great roads, always attentive especially when it snowed never a problem moving around resort. Had questions, staff always friendly and helpful. We will be back.

"Outrageous cabins terrible customer service! "

We have been staying with outrageous cabins for years but not anymore. We rented cabin this last weekend and noticed an old dried blood stain on our sheets. We called the office for a new set, 8hrs later still no clean sheets and had to call again. Talk to the manager today and she said she thought the stain was created by us. Why would I make this up? My husband and are full time professionals and have no motive to make this up. Just thought we deserved cleaning charge back since we had to sleep with stain the first night without knowing it was present. Working in healthcare I know the risk of blood borne pathogens. Worst customer service!!

Follow up to your reply. I NEVER said the stain could have been mine and there was not blood stain tissues in our bathroom. Why would I make the phone call in the first place if I thought it was from us? What lies!! By the way we took all the trash out right before we left. If I was going to make up a story up like this I sure wouldn’t left evidence. Geez. This is so disheartening. We visit Pigeon forge multiple x per year and stayed in all the major cabin companies including yours often. You can look at our record and call the rest and see we’ve never had a compliant until now. This is not about a partial refund, trust me we don’t need one. It all about the lies you are accusing us of. I can’t believe this. Shame on you and your staff!! I’ll pray for you all!!

"Great Staff/Service"

We just had to cancel a part of our stay for the second time in the past 2 years for the death of a family member. I spoke with Arissa at Outrageous Cabins, and she talked me through it and helped us once again. Always a comfortable, professional and helpful phone conversation. Thanks so much! Looking forward to the rest of the trip and we'll always be back 😁

"Ants in the bathroom upon arrival"

Ants in the bathroom upon arrival
The jets in the hot tub are inoperable
Non-responsive to our voicemail
The landscapers use the adjacent gravel lot as their storage so there was little to no privacy sitting out on the deck with a constant flow of truck trailers and people in and out, not to mention the fact that it's also right outside the master bedroom so there was often interrupted peace and quiet

"Moondance Cabin"

We spent three nights at the Moondance cabin and really enjoyed our stay. The cabin is showing a little wear from inconsiderate guest but was clean, quiet, and well supplied. Really enjoyed the double shower, the view of the sunrise from the deck, and the hottub. We enjoyed the cabin at the end of the drive and being somewhat secluded from the neighboring cabins.

"Exactly what I expected 🤗"

My Hubby and I rented A Bears View cabin February 2022 and it was exactly what I viewed on line. VERY CLEAN, all I had to do was add my favorite scented candle to feel at home. We enjoyed our stay and everything was just LOVELY. The hot tub was the icing on the cake after a long day. The neighborhood was peaceful and the few attractions that we visited were very interesting. Ohhh and the night view was just Gorgeous! Yesss, a recommendation for this cabin/resort is a definite share and we do look forward to rented from Outrageous Cabins again soon 🥰. Thank You for a Grand Staycation!!

"We just stayed 4 days in Almost Perfect…"

We just stayed 4 days in Almost Perfect and it was Perfect. We had great views and the beds slept great . Had everything we needed. Will definitely be back.

"We booked a cabin with outrageouscabins…"

We booked a cabin with outrageouscabins for the 2nd year in a row. I booked again with them because, I loved the area, and the cabin we had last year. We stay in the area at least once a year and now I will always be booking with them. We have loved our stay both times and have 0 complaints. I have chronic pain from arthritis and do not sleep well at home. But, the mattresses and pillows are so comfortable I slept all night for the first time in months. ( I am going to need the info on these so i can purchase for my home!) Great views, clean cabins and comfy beds.

"It was a beautiful location and enjoyed…"

It was a beautiful location and enjoyed our stay. Everything was nice and clean.

"I've booked with Outrageous Cabins…"

I've booked with Outrageous Cabins twice and have never had one single issue. Everything has been perfect and easy from booking to checking out.