"Tricky repair"

Jess did a tricky repair on our heating pipes and avoided lifting our floors which we thought may need to happen. She left the area clean and tidy and was great at explaining what she was doing.

"We needed help with blocked drainage"

We needed help with blocked drainage, it was horrible because everything was coming up into our garden. Trevor arrived, he is so knowledgeable, very helpful, got rid of the blockage, more importantly found the cause of the blockage. Years of build up of fat due to previous owners/tenants pouring fat down the drain. At least we now know what's wrong and we can start looking at options/solutions, which were also provided by Trevor. Top quality customer service from professionals. Highly recommend this company.

"Fantastic experience"

Fantastic experience. Customer service was exceptional, and Trevor managed to fix our external drain problem within minutes despite previous attempts from other companies.

"Great service - highly recommend"

A Lings were called initially by my insurance company when I had water dripping through the ceiling from a blocked pipe under the shower and they provided a temporary fix. Charlie came back to fix the blockage and ensure that there was no further leaking; he was efficient, fixed the problem, demonstrated to me that it had been properly fixed and explained everything to me. Highly recommend.

"Thank you Trevor!"

Trevor was amazing! Really friendly, efficient and left everything spotless. Thank you!

"Great customer service"

Initially had an issue with 1st callout but customer service was excellent and issue fixed as well as it could with our limited coverage 2nd time around.

"Both Kai and Dan have been super"

Both Kai and Dan have been super.
We now have heating and hot water again after our pump failed.

"Excellent and incredibly helpful"

Excellent and incredibly helpful. Explained the issue and fixed within agreed timescales. Even went the extra mile of bleeding my radiators.

"Exceptional Service."

I had a minor disaster at home, faulty boiler and a leaking radiator pipe all in the space of 30 mins. From my initial call with Chloe to Myke the engineers visit. The service was faultless, I really can’t speak highly enough of Myke, he was reassuring, polite and unbelievably helpful. His service was way beyond my previous experience with any tradesperson that has had the misfortune to visit my home. He was a credit to the company. We are all quick to criticise poor service, but we should also be mindful to acknowledge exceptional service - which this was. Even after my second call with Abby to report my leaking radiator, all I received was reassurance and support from her too. Finally, back to Chloe who was grateful for my call this evening and assisting me in providing this platform to leave feedback. Thanks again.

"Excellent service "

Russell arrived and identified the problem immediately. He explained what had happened and repaired it. I was very grateful for his advice and professionalism.