"Russell was excellent."

Russell was very good.

Went the extra mile was courteous and efficient..
Very very polite. A good representative of the Company.
Would recommend him anytime

"Feedback on service "

I met Russel twice on the first occasion to deal with a leak and diagnose the cause. This he did quickly and efficiently A part was needed that had to be ordered. This was managed swiftly and efficiently and he then returned to complete the job. He kept me informed at all stages of the process. The job was completed efficiently and all waste removed. He was extremely polite and courteous and clear in his communications I would very happily recommend his services to others

"Replacement of kitchen tap "

Russell replaced my kitchen tap, not an easy job as I have a belfast sink. Russell was extremely helpful, professional, passionate in his job. A charming and polite man.

"Great customer service- 10/10"

Jason came to our property as we had no hot water. He was friendly and very thorough in locating the issue. He took his time to explain it in layman's terms and also made some recommendations of how to avoid the same issue next winter. His knowledge and customer service was 10/10. So nice to have a tradesman who wants to take his time to ensure the customer is happy and informed. Thank you!

"Plumbing problems sorted"

Russell from A. Lings was extremely thorough in dealing with our plumbing problem. He was also very professional and courteous. We would definitely recommend them.

"Top plumbers "

Kai was superb, friendly, professional and fixed everything perfectly. Excellent service + expert advice. Thank you so much.

"Our boiler had a leak and was getting…"

Our boiler had a leak and was getting worse. Kai was super quick and efficient at getting the correct part and fixing the problem!

"THIS COMPANY IS CLIENT FOCUSED AND MY…"

THIS COMPANY IS CLIENT FOCUSED AND MY WIFE WAS GIVEN ALL THE INFORMATION ON OUR BOILER. ALL HER QUESTIONS WERE ANSWERED ESPECIALY HOW TO OPERATE THERMOSTAT CORECTLY. I GOT OUT OF HOSPITAL THE NIGHT BEFORE SO WAS UNABLE TO COMMNICATE , BUT I DID NOT NEED TO AS THIS ENGINEER ALPAY WAS A BREATH OF FRESH AIR. OUR PREVIOUS ENGINEER {SAME COMPANY} DID NOT COVER OUR NEW AREA BUT THEY OBVIOUSLY HAVE THE SAME CUSTOMER FOCUS WE ORIGINALLY HAD THIS COMPANY INSURANCE CALL OUT ON A BOILER WE WERE TOLD WAS FINISHED. IT WAS FIXED IN 20 MINUTES SO WE ARE AT LEAST £5000 UP FROM PREVIOUS TRUSTED COMPANY THAT WAS GOING TO RIP US OFF. WHAT A FIND …..MIKE AND THEN ALPAY.

"First class service "

excellent communication from the get go. fully competent engineers, great and friendly people. Did an absolutely excellent job, Jessica was so professional and delightful to have in our home. She left things clean and was extremely helpful. Wonderful to see equal opportunities in the workplace too!

"Came same day good service"

Came same day. Could not have been more helpful! Kitchen sink tap replaced and cloakroom tap leak fixed. Excellent service from Russell! Very pleased.