"Couldn’t ask for more."

Ordered a VCR, online, from Electrovid and it arrived in excellent condition within two and a half working days. Appears fully functional and precisely what was needed to replace a very old, now dysfunctional, unit. My thanks to Electrovid.

"Faulty Toshiba DVR19 Combi Player & Exchange"

I purchased a Toshiba DVR19 Combi Player in Sept 2019. That I was very happy with. My Father who is 79yrs of age also wanted the same Make & Model. That I obtained from Electrovid. There was a slight Fault on the Machine with the HDMI port with Audio Loss. The Scart-HDMI Converter worked well. Ryan was Very Supportive, and ensured that a Replacement Model was dispatched. With the Faulty machine returned. with Nil cost incurred by ourselves. My Dealings & Interactions with the Company have always been very positive.

Gary Reynolds ( London )

"Very positive!"

I ordered a DVD player from Electrovid recently, and only after I'd placed the order did I check the Trustpilot reviews. I was alarmed at the amount of negative feedback and anxious about what I might get, BUT... I'm delighted to say the goods did arrive on time, in showroom condition, with all the neccessary accessories and attachments, and - most important - it worked! The only issue was a minor question about delivery, which Electrovid responded to within the hour. What more could you want?

"Combi DVD/VHS Player"

We ordered a Combi DVD/VHS player. Unfortunately, the DVD side of the player didn't work. However, we contacted Electrovid to report this and with no questions asked, they sent us a replacement which arrived within 24 hours. Their service was brilliant and we can thoroughly recommend them.

"Impressive service"

I am so impressed by the service of this company and in particular Ryan who dealt with my questions quickly and efficiently. I cannot recommend them highly enough. Mary P

"Not a good experience"

Loads of good reviews here. My experience must've been a one off.

Bought a VHS player with dvd to digital USB converter £80. Paid extra £10 for warranty (useless).

The rewind button would only rewind for 25 seconds then the machine would turn off. As you can imagine very painful when trying to rewind tapes.

Took over 2 months since my initial email for them to send out a replacement (after several email exchanges and excuses). The one they sent out was even worse than the first (it would shut down after seconds of being turned on).

Have given up with them and will have to take the loss.

"Excellent customer service"

Bought a VHS player from Electrovid last week. Unit had a fault and I contacted them yesterday. Today I received a replacement which is excellent. Can't ask for more. And their units are reasonably priced.

"I bought a video/DVD player from this…"

I bought a video/DVD player from this company which on receiving it was faulty I sent it back to them for a refund and am still waiting for my refund nearly 3 weeks later, to them receiving it back do not buy from this company they just keep promising I will get it and fobbing me off.

"Superb customer service"

I'm so impressed with this company, and would highly recommend them.
I ordered a VHS player from them, fast despatch and arrived in time for Christmas, despite pandemic postal issues.
Unfortunately the tracking or something had got knocked out of alignment in transit, so it didn't work. I called them up and they immediately offered to send a replacement with a free postage label to return the original.
The replacement arrived 2 days later, and was in perfect condition.
Thank you!

"Goods delivered as it said on the tin"

Goods delivered as it said on the tin, and in good time. No problem, Pedro.