"Excellent Customer Service"

Customer service was very knowledgeable and quickly responded to any questions I had. They sold me the parts to get my 20 year old scooter up and running again. It works great now!

"Good product"

Good product, quick shipping. Thanks!

"Free repair during the 1 year warranty"

I did buy 2 refurbished kick scooters which had failures after 3 & 9 months. The company was very responsive and accepted to repair them for free (free shipping). Very pleased with this experience (except for the failures) ;-).

"Love my xootr and “Steve” with Xootr’s…"

Love my xootr and “Steve” with Xootr’s customer service is the best! ; )

"Very helpful and informative"

Very helpful and informative. Told me not toby until being sure. Also explained the 30 day warranty of return if dissatisfied.

"Great tech support"

Quick and helpful tech support and fast shipping on parts.

"I am a 61 year old male and bought my…"

I am a 61 year old male and bought my Xootr in early summer 2018 so that I could more easily move around the many summer outdoor festivals that I produce. It performed perfectly! However, an issue developed with a connective part during my final festival of the season, but I was able to "jury rig" it and got through. Following the event, I reached out to Xootr who insisted that I return it to them (free shipping!) so that they could either repair or replace it. In less than 2 weeks, my original Xootr was returned, fixed and as good as new! Couldn't be happier with the item and with the treatment I received from customer service!

"Fantastic experience!"

Fantastic experience!
The shipping went as expected, and the price was great for an amazing scooter. Their prices and the prices for add-ons are super clear. It's great that they don't force you to buy things like the hand brakes, fender, etc. and instead choose what you'll use. Saves me a bunch of money! I use the scooter daily for my commute in combination with the bus. It's the perfect size to tuck under a row of bus seats, and it's super easy to fold and unfold. Once you get the hang of it, you can do it while you walk and just hop on. I get compliments on the scooter frequently. Light, high quality, and has stood up to my clumsiness. Highly recommended this company!

"Very good scooter I would recommend it…"

Very good scooter I would recommend it to anybody

"I have been riding most places on my…"

I have been riding most places on my Xootr for 8 months now, and it is a great help. Better than a bicycle because I don't have to lock it up, and can take it in with me to shops. It has a learning curve of how to gauge its sensitivity to sidewalk bumps and potholes, but only fell off once. Highly recommend it.