"My legal documents were rejected"

My legal documents were rejected

"Verified everywhere except when a…"

Verified everywhere except when a company uses sumsub I fail verification everytime no idea why maybe it’s to get your details

"Verified everywhere on every website…"

Verified everywhere on every website you can think of, from Government, Money/Banking, Gambling, Crypto and more.

8+ Years 0 fails, but sumsub fails to accept most basic documents and they actually keep your document even if they refuse it!

You might submit a document, it gets rejected, then a future one also gets rejected because it doesnt match the original reject one..

They're only good in few EU countries, their scanner struggles with anything that's not English, fails to read basic square notarized translated documents. NOT A SINGLE KYC PARTNER had any issues with any verification I had the last decade, yet SumSub had it all.

Really bad and unreliable please for the sake of your customers seek a more reliable and easier KYC Partner.

"Lack of technology"

Kindly fix your system. Even a real user can’t verify.

"Verified for crypto fraud …"

I was moments away from a crypto fraudster taking a large sum of money from me because they used sumsub.com as a verification - they said they were Etsy and I needed to verify my account with them before I could become a seller... Lucky the name of the bank account was crypto... Had to block my cars though

"They literally have no costumer…"

They literally have no costumer support. I was told by the platform that uses them to email them for not verifying me and instead of trying to fix the issue they just dismissed me entirely and told me to message the platform again and the platform told me the problem is on sumsub's side but they wouldn't even take a look while they know their system isn't foolproof and perfect and it makes a lot of mistakes. platform will lose their costumers when a vendor they work with has such a horrible customer support

"What's all the complaining about? My process was smooth."

I don't believe my data was stolen, at worst maybe sold to advertisers but that's done in spades behind our backs nowadays. It's almost impossible not to give out your personal data daily on the internet. My KYC was smooth and quick. I can now do bank transfer on csfloat and I could not be happier.

"scam"

sumsub is a scam , dont use it or you will get scammed

"Good support"

Good support, resolved my issue quickly

"Sumsub's service is a shining example…"

Sumsub's service is a shining example of how KYC can be quick, convenient, and utterly reliable.