"Julio was extremely helpful in helping…"

Julio was extremely helpful in helping me figure out how to bill secondary insurance! I called back a second time with another issue and he helped me efficiently again. Julio is wonderful!

"Excellent support staff"

Clinic Source support staff is great-responding quickly to emails and giving detailed explanations for solutions. Would definitely recommend.

"I would definitely recommend…"

I would definitely recommend ClinicSource for your EMR. I've never had an issue contacting customer service and getting my questions answered. Nicole handled my recent inquiry promptly and efficiently. She exhibited great customer service skills and went above and beyond to ensure my issue was resolved.

"Our clinic went months without getting…"

Our clinic went months without getting paid because of an errors caused by a Ref. Physician field that the software has open for you to fill out. There are so many ways to screw up the billing because Clinic Source has fields to select in the patient tab, ie. child, parent, spouse, that cause the software to bill the insured and not the dependent, or child. No matter how many times I have called and emailed them they tell me it's not their software when I have empirically proven and duplicated the problems over and over again.

"Good Feedback and Followup"

UPDATE to INITIAL REVIEW
Clinic Source made every effort to correct program issues that I experienced. They were thorough in their investigation of the issues and took time to help me locate items I needed for future success. Thank you for your assistance. I’m looking forward to a great year using your product.


I submitted a request to customer service via their live chat and via email. it's been seven whole days and still no response. I am without full use of the software due to a crash in the system. I am now a week behind in documentation because i can't get anyone to respond. I also asked for a supervisor via email but my emails have been ignored. i am not pleased with this program or with this company.

"We have only used ClinicSource for…"

We have only used ClinicSource for about 2 months. We had a rough start, but most of it has been operator error. ClinicSource has been very responsive to all of our questions and concerns. Most of the interaction is through emails, but when needed, I have called them. The customer service has been great! As far as reports, I was not certain I wanted to move to electronic documentation, but I am very pleased with the way reports and notes look. We are figuring out the program still, but as the rep told me this past weekend, it will take 6 months for us to be really comfortable with the program. I will continue and have recommended this program to those considering an EMR.

"ClinicSource Use Review"

Love using ClinicSource! It is easy and very user friendly. Love all the options using it offers the clinicians. Great organization too.

"Great!!"

Clinic Source is very easy to use

"Finding clients was challenging in interprofessional work."

Clients had different accounts for each profession, which made finding the appropriate information inconvenient.

"First Time Out the Gate"

I was referred ClinicSource by a colleague when I owned my private practice and I found it to be a life savior. I was able to manage my schedule of the schedule of my therapist, access from anywhere because it was web based, do billing, and obtain signatures all in one place. I highly recommend it for your clinical documentation needs.