"I unfortunately had a bad experience…"

I unfortunately had a bad experience with the organiser of an event. However, Kaitlin at FIXR was very efficient at resolving the matter. I had tried to contact the organisation with no luck, but she successfully managed to communicate my disappointment to the company. I’m now receiving a full refund of the tickets purchased. I would use FIXR again after their wonderful customer services and recommend them as a ticket company. Thank you Kaitlin :) and FIXR!

"Refund actioned immediately on request…"

Refund actioned immediately on request when an event was cancelled.

"Very quick answer …"

Very quick answer and good understanding my problem . Thanks guys 👍

"Refund issued "

I always buy my tickets for a night out on here but upon making a stupid mistake and purchasing tickets for the wrong date , it only took a few emails for staff to issue me a refund! Very helpful thanks.

"Very good app"

Very good app

"I still have not received my re view…"

I still have not received my re view and the bank said there is nothing pending can fixr can you please re set or send it your end

"Had to cancel our booking"

Had to cancel our booking, full refund given without any hesitation which was much appreciated.

thank you Kaitlin

"Incredibly helpful customer service…"

Incredibly helpful customer service resolved my issue very fast and easily with clear communications via email ! Awesome stuff

"Easy to use and secure platform to buy…"

Easy to use and secure platform to buy tickets. I needed a refund as the date changed, refund policy a bit difficult to find, needed to email rather than click through but good response time (and friendly!) refunded issued.

"Customer service"

Just want to give a massive thanks to the team at FIXR, and especially Kaitlin for helping me.

Not long ago I became paralized from the waste down and was supposed to attend one of the events, in such case I wouldn’t be able to attend the event so Kaitlin had helped me get a refund as I couldn’t make the event. She was quick at the response and got the job done :)