"1st Time Customer"

Item was in stock and arrived in 1day. I was pleasantly surprised. Don't believe the naysayers. When they get it in-stock.
You will receive it fast.

"Really when i look at the bad reviews…"

Really when i look at the bad reviews it broke my heart,BLT are the best quick and efficient. most bad reviews are about Gpus and gpus are veryhard to find even Nvidia and Amd does not have the stock they claim they have.
when you place an order you must be prepared to wait for long periods and endure the market shortage or just cancel and move on and stop whining.
i think that most reviews are from scalpers that do not want you to buy from BLT and redirect you to Ebay after they bought from BLT.

"Loving all the responses to the negativity"

Loving all the responses to negative complaints about etas and pre-orders Listen, manufacturers set an eta on when they could possibly get items to a retailer. World events like say the Suez Canal obviously impacts those etas and no one has control over that. Also, quit being dumb and look at the inventory tracker. If 20,000 people order an item and only 3,000 come in how do you expect them to fulfill your order if you were the 29,743 person to pre-order. As more come in you will move up the list and eventually get yours. You need to be patient. All these salty reviews on companies that have no control over the current situations shouldn't suffer because you ordered an item and failed to look at the stock and see oh, it might be awhile. For Example: I saw they had 1660 Ti's on the site. I was going to place an order and looked at the stock tracker it said 13k pre orders and like 7k incoming with an eta listed. I decided to hold off, cause it meant I was going to have wait probably several incoming shipments to get my gpu.

"Bait and switch, no delivery"

Update since the retailer replied to my comment.

Below is the first 3 paragraphs of their reply, which was written by a person whose job is to reply to negative reviews all over the internet and the other 5 paragraphs is their canned reply.

First, their person replying to these needs to have the ability to comprehend what they read, their first paragraph states I said i was number 2 on the list, which is a lie. I stated I was on 2 lists, because I put in 2 orders. Let me clarify, I put in 2 orders 6 months ago and I was under the first 1000 people per the first round of "orders placed vs expected shipments" of course they won't tell you what number in line you are, because that would require them to be transparent.

Second, they attack my statement of not trusting them but they fail to read the next 9 words where I state, "ill wait and see if I get my items." But now they are threatening to cancel my order, because I'm holding them accountable publicly. Again, I'm waiting to see if they ship, per the original agreement and contract we entered in.

Their last "personal" statement is also rife with fallacies. They state they don't inflate the price while stating they do, but only with customer approval. Well I ordered these 2 cards for a certain price, hopefully they send them for the price we originally agreed upon. Perhaps they shouldn't have taken a pre-order for a product with a certain price without being able to deliver said product for said price.

My original comments and reviews stand, classic bait and switch. However with this public attack I will now write the BBB for them as well as file a complaint with their consumer protection agency.

Mahalo for employing someone in Public relations who actually made this comment worse.

Lastly, I don't think this is a real business, the listed address on all public records for the state of Connecticut shows this business at a residential property in Connecticut which is easy to look up on Google. So it's extremely fishy that they have no commercial address and just someone's home.

*************Their reply ***************
"Your statement about selling to "old time customers and friends" is nonsense. Nobody is allowed to jump the line. And, you are not "#2 on the list" -- no idea where you got that information, but it's wrong.

Next, you state that you wouldn't trust us, but you -still- have your order in place. We're unclear on why you haven't cancelled, if you don't trust us and are so dissatisfied. We'll be happy to cancel you order for you if you wish to purchase elsewhere.

And, we never change our markup or artificially inflate an item's price. Price increases are based solely on cost increases. We will never charge a customer more than the amount they initially agreed to, without their permission. Conversely, we will always apply a decrease in pricing automatically, without asking."

*************My original comment made in April ***************

Ordered 2 graphics cards in December and was told a 3 week wait, here we are 5 months later and nothing.

Emailed them a couple of times and they said they have no control and I should cancel if I don't want to wait.

I've received dozens of Emails pushing the date back weeks each time.

They also upped the price.

Classic bait and switch, they probably only sell to their old time customers or friends because i was on 2 of the lists before they got over a couple of hundred people and I don't have one, yet there are thousands of people who are raising them good because they "got their purchase"

Wouldn't trust them, ill wait and see if I get my items.

"Exactly As Promised"

BLT has been as helpful & informative as they can be given the current situation. I've received constant updates about my order from their customer service department, and the site is updated near daily with news on backordered items. They're very upfront about what to expect when ordering, and the experience was exactly as expected after taking five minutes to read around the site.

"They have enough time to respond to negative reviews, but they can't ship my order??"
Order some critical thinking skills. Different departments handle different issues. Stephanie from Customer Service isn't going to hop in her 2001 Kia Rio and hand deliver your stuff to the warehouse if it's running late.

BLT very clearly states that they are a reseller and have no control over how many units a supplier sends, or when. If you're upset that you've been on the waitlist a few months, be aware that most manufacturing industries (at least where I am) are barely limping along. They're not going to be able to magically conjure up a graphics card for every ham-and-egger who needs it Right This Instant when hardly anyone has the raw materials to work with. Be patient.

""Reply from ShopBLT.com"

"Reply from ShopBLT.com
4 days ago

Lastly, yelling at suppliers and manufacturers and threatening legal action is a worthless endeavor. It won't make components to manufacture products somehow blink into existence."

But customer satisfaction always a must.
Like would we ever condescend? never.....
To recap you can cancel at anytime.
I strongly recommend a time out.
Start firstly with taking a breath
Calm down
Relax
Adjust
Pleasant place.
I never hinted that it could i was simply curious.
No I dont think legal action could do anything.
A simple no would suffice
Hardly calls for treating someone badly
A reasonable response could have been:
To put it frankly; its not a good course of action.

"Very happy"

Very happy, will definitely order from ShopBLT again – Excellent service, great price & speedy delivery.

"Pre-ordered 3060ti on Jan"

Pre-ordered 3060ti on Jan. Orginal ETA is on Feb. and I am writting this review here today.

"Graphics Card Wait List"

I'm on the wait list for a graphics card and have had a relatively pleasant experience.
- BLT doesn't price gouge
- they communicate frequently
- they are honest and up-front
I work in supply chain so I've seen the impact to supply as a result of COVID 19, a struggling transportation industry, and the recent issues in Texas that heavily impacted the resin supply. I think BLT is handling it well. They aren't Dell or Microsoft so they aren't high priority, but they aren't hurting their customers to make a quick dollar. If you want to know the ETA of a purchase, you need to be realistic. They share inventory information, so if you check you'll see there are (for example) 3000 units pre ordered, 700 units in transit. So that means once the 700 units arrive, 2300 will still be on the pre order list. If you want your product now, pay a 300% markup to a scalper. If you're willing to wait but still want to know you'll receive a graphics card in the near future for a decent price, use this company. There are no real faults with this company, just a lot of impatient people that don't care to look at the inventory details-readily available‐ when placing an order.
Lastly, the supply chain is very uncertain right now for all industries. There are allocations, shipping constraints and production issues across the board. Companies work very hard to ensure minimal impact to customers. But while employees work long hours and ensure every effort is made to ensure no disruption, there will still be issues that no one can control. Issues that have no quick fix.

"I called to cancel an order with 2…"

I called to cancel an order with 2 hours of placing it.

Stephanie at BLT informed me that I could not cancel because the order had already been sent to the warehouse. 2 days later it was shipped.

I find it very aggravating that the order went directly to the warehouse but it took the warehouse two days to ship it ??
Why can't Stephanie call the warehouse and cancel it? Useless.

I cannot use it and if I return it, I will be charged to 15% restock fee.